Crosbys Reviews

4.2 Rating 2,663 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m not happy with this service. Nobody informed me that one of the products I ordered was out of stock. I had to chase the company down before they could tell me. And I still have big received the rest of my order.”

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Posted 4 years ago

“Great service , great product, speedy delivery.”

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Posted 4 years ago

“always excellent service and quality. highly recommend.”

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Posted 4 years ago

“Glasses arrived as described and undamaged (Stoelzle Revolution - highly recommended!). Took a little longer than expected but they were not needed urgently. The range of glassware available looked good and I would definitely look here first in future. Very happy to have given my money to a proper business rather than Amazon.”

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Posted 4 years ago

“Excellent quality and service”

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Posted 4 years ago

“Great pie Tins, just what I needed. Great price and service”

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Posted 4 years ago

“Purchased on line very easy site to use, speedy delivery would use again.”

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Posted 4 years ago

“I have looks at Crosbys website before but didn't purchase any items. Before the lockdown I visited a friends home and noticed they were using your disinfectant. I enquired about it but what struck me was the actual pine smell, not like the others that either grabbed you by the throat or a faint almost unnoticed scent. Returning home i checked your website again read the information but still waited a while as I already had some unused half litre left. As soon as that finished I bought yours. Love it and have used it everywhere. Your website is a pleasure to navigate through prices are reasonable and so far the product pine disinfectant is value for money.”

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Posted 4 years ago

“This Company gave an extensive range of products on their attractive well laid out and say o navigate website! Thynoffer The best Customer Service I've had in a long time. An excellent polite and professional service from beginning to end. Highly recommend hence the five star rating which is very well deserved!”

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Posted 4 years ago

“Easy, quick, sorted. Just how you want.”

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Posted 4 years ago

“great service and high quality glasses, thank you”

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Posted 4 years ago

“All good, thank you. Your prices and product ranges are great and we received everything as ordered. Delivery took a little while, but we're a long way from you and we didn't need anything urgently in any case. Thank you.”

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Posted 4 years ago

“super fast delivery and very good quality thank you.”

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Posted 4 years ago

“Sadly I ordered two bitter dashers cork pourers, one was fine but the other the cork had a crack down one side and fell apart in my hand, sent an email explaining this but received no reply...”

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Posted 4 years ago

“Ordered some wine glasses, beautiful, arrived well before they were due, 5 star service, definitely use again.”

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Posted 4 years ago

“I've switched from nisbets to this and they are great.highly recommended”

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Posted 4 years ago

“good . . .............. ...”

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Posted 4 years ago

“This is the first time that I have used Crosbys. The items arrived on time, packed well, and were the correct items. Excellent service from a reputable firm.”

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Posted 4 years ago

“One glass is flawed. Sent photo as requested for replacement. 3 weeks later no acknowledgement and no replacement despite 2nd reminder. Lovely glasses. Dreadful customer service.”

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Posted 4 years ago

“Placing the order was fine. However I didn’t get any update after initial confirmation I had to call up and ask for an update and then I got my parcel”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,663 reviews