Crosbys Reviews

4.2 Rating 2,608 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,608 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Amazing products! I have ordered many items from Crosbys, and I am thrilled with the quality and service I have received on numerous occasions. Would highly recommend this professional & reasonably priced company!
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Posted 1 year ago
EXCELLENT SERVICE
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Posted 21 hours ago
Our company placed an order on MARCH 24th. The carrier chosen by Crosbys damaged our shipment so it was returned back to source. We weren't informed that had happened. We rang to chase and were assured it would be re-sent. This also didn't happen. After another phone call, we were put through to a manager who finally sorted the issue out and we received a delivery. However, we were disappointed to see that some of our original order was missing was not in our delivery, yet has been paid for. We would be reluctant to use this company again unfortunately.
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Posted 2 days ago
Exceptional price. Been meaning to complete my set of PIEDMONT cutlery from Villeroy & Boch and this order helped me do that. Great value for money for sure.
Crosbys 5 star review on 17th April 2024 Crosbys 5 star review on 17th April 2024
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Posted 6 days ago
Took a while to dispatch the order. Trousers were very long but easy to take up.
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Posted 1 week ago
Easy orderi g swift safe delivery Excellent product
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Posted 1 week ago
Fab quality and a great design…. We brought one as we went on holiday to center parcs and they used them in the restaurants … good enough for them and certainly good enough for me x
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Posted 3 weeks ago
Goods seem ox, not used yet. Delivery took longer than expected but not an issue as I wasn't in a hurry.
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Posted 3 weeks ago
Brilliant service
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Posted 3 weeks ago
Good quality wheel ( nice & strong)! Would recommend to anyone
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Posted 3 weeks ago
Product as anticipated but delivery was painfully slow - it took 4 days from the date of order to even acknowledge that the order had been received. Especially when I am less than 50 miles from Crosbys. Faster delivery for same brand available from Amazon and other online suppliers
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Posted 4 weeks ago
Amazing, stylish plates! Recommend for sure!
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Posted 4 weeks ago
Initial impressions are good
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Posted 4 weeks ago
Thankyou very much for a seamless ordering process and delivery. I will be using your company again.
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Posted 4 weeks ago
Perfect bussing trolly, my staff love it. We have named it Betty.
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Posted 4 weeks ago
Cups as described lovely bought extra to go with my full set today plate’s fast efficient service happy as got a 10% discount would recommend
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Posted 1 month ago
Super service, super prices, super range, online department ( Peter) great team.
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Posted 1 month ago
Super service product as described
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Posted 1 month ago
Very easy to use website and fast delivery.
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Posted 1 month ago
It took 17 days to receive my order, if they would have stated this in purchase I would have gone elsewhere.
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Posted 1 month ago
Really lovely mugs, great quality and beautiful colour
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Posted 1 month ago
Crosbys is rated 4.2 based on 2,608 reviews