Crosbys Reviews

4.2 Rating 2,708 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“item took longer than expected, but allowances must be made for current situation regarding COVID. The item arrived damaged, but the manner customer services dealt with the problem was first class”

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Posted 5 years ago

“Delivered early ! The wine glasses are excellent quality and I can recommend their first class service.”

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Posted 5 years ago

“Really nice sturdy wine glasses. The only reason they haven't got a five star is because the delivery took a little while to arrive, but now they're here, very happy!”

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Posted 5 years ago

“Excellent products and fast delivery, I won’t go anywhere else for my glasses. Thanks Crosbys!”

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Posted 5 years ago

“Item arrived and I had to assemble it without any instructions. And it was not of the quality I expected.”

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Posted 5 years ago

“I’m not happy with this service. Nobody informed me that one of the products I ordered was out of stock. I had to chase the company down before they could tell me. And I still have big received the rest of my order.”

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Posted 5 years ago

“Great service , great product, speedy delivery.”

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Posted 5 years ago

“always excellent service and quality. highly recommend.”

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Posted 5 years ago

“Glasses arrived as described and undamaged (Stoelzle Revolution - highly recommended!). Took a little longer than expected but they were not needed urgently. The range of glassware available looked good and I would definitely look here first in future. Very happy to have given my money to a proper business rather than Amazon.”

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Posted 5 years ago

“Excellent quality and service”

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Posted 5 years ago

“Great pie Tins, just what I needed. Great price and service”

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Posted 5 years ago

“Purchased on line very easy site to use, speedy delivery would use again.”

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Posted 5 years ago

“I have looks at Crosbys website before but didn't purchase any items. Before the lockdown I visited a friends home and noticed they were using your disinfectant. I enquired about it but what struck me was the actual pine smell, not like the others that either grabbed you by the throat or a faint almost unnoticed scent. Returning home i checked your website again read the information but still waited a while as I already had some unused half litre left. As soon as that finished I bought yours. Love it and have used it everywhere. Your website is a pleasure to navigate through prices are reasonable and so far the product pine disinfectant is value for money.”

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Posted 5 years ago

“This Company gave an extensive range of products on their attractive well laid out and say o navigate website! Thynoffer The best Customer Service I've had in a long time. An excellent polite and professional service from beginning to end. Highly recommend hence the five star rating which is very well deserved!”

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Posted 5 years ago

“Easy, quick, sorted. Just how you want.”

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Posted 5 years ago

“great service and high quality glasses, thank you”

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Posted 5 years ago

“All good, thank you. Your prices and product ranges are great and we received everything as ordered. Delivery took a little while, but we're a long way from you and we didn't need anything urgently in any case. Thank you.”

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Posted 5 years ago

“super fast delivery and very good quality thank you.”

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Posted 5 years ago

“Sadly I ordered two bitter dashers cork pourers, one was fine but the other the cork had a crack down one side and fell apart in my hand, sent an email explaining this but received no reply...”

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Posted 5 years ago

“Ordered some wine glasses, beautiful, arrived well before they were due, 5 star service, definitely use again.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,708 reviews