Crosbys Reviews

4.2 Rating 2,663 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and beautiful copper cups!! Can’t wait to entertain friends and have drinks in the garden!!”

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Posted 4 years ago

“I spotted some lovely crockery at a local pub restaurant and sourced it online from Crosbys. My Porcelite Seasons Storm plates, bowls and mugs are beautiful and will really set off my new kitchen. Lovely quality and good value for money. Sturdy to according to the owners of my local pub restaurant! Only disappointment was with the delivery... the driver delivered to the house across the lane from me.. despite no cars in the drive while my car was in my drive. The driver just left the two boxes in plain sight on my neighbours drive. Basically no effort was made to deliver to the correct address.”

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Posted 4 years ago

“First time I've used Crosbys was very impressed”

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Posted 4 years ago

“Products as described and well packaged.”

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Posted 4 years ago

“I ordered my stuff takes 1 month to receive”

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Posted 4 years ago

“Quality of crockery is superb and I could not believe how well they were packed and how quickly they were delivered. So much so I went straight back onto site and ordered more!”

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Posted 4 years ago

“Still waiting for part of the order but good service and value.”

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Posted 4 years ago

“Website is well laid out and order to buy process is straightforward. Delivery emails kept me in touch and parcel arrived on time and safely. Well packed. We would buy from Crosby’s again.”

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Posted 4 years ago

“Great Customer service. Quality products. Staff couldn't be more helpful. Definitely will use them again.”

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Posted 4 years ago

“Very pleased with the service from Crosbys. This is the first time I've used them and from the clearly set out website to ordering and delivery everything went smoothly. The range of products available is great and I will definitely buy from them again”

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Posted 4 years ago

“The dispatch and delivery took a long time without answering my question. My order has a well quality.”

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Posted 4 years ago

“Prompt delivery and the item arrived well packaged and in excellent condition”

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Posted 4 years ago

“Great delivery service”

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Posted 4 years ago

“Good price, good quality flatware, pretty quick delivery for a very small order.”

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Posted 4 years ago

“Fantastic product Great quality Very durable”

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Posted 4 years ago

“item took longer than expected, but allowances must be made for current situation regarding COVID. The item arrived damaged, but the manner customer services dealt with the problem was first class”

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Posted 4 years ago

“Delivered early ! The wine glasses are excellent quality and I can recommend their first class service.”

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Posted 4 years ago

“Really nice sturdy wine glasses. The only reason they haven't got a five star is because the delivery took a little while to arrive, but now they're here, very happy!”

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Posted 4 years ago

“Excellent products and fast delivery, I won’t go anywhere else for my glasses. Thanks Crosbys!”

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Posted 4 years ago

“Item arrived and I had to assemble it without any instructions. And it was not of the quality I expected.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,663 reviews