Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products! I have ordered many items from Crosbys, and I am thrilled with the quality and service I have received on numerous occasions. Would highly recommend this professional & reasonably priced company!”

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Posted 1 year ago

“Great choice , & quality , fantastic value , delivery service was good”

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Posted 1 day ago

“The Robert Welch teapot that I ordered arrived 5 working days after I placed the order as promised on the website.”

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Posted 3 days ago

“Excellent customer service and quality products”

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Posted 4 days ago

“Excellent product Excellent price and quick delivery”

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Posted 4 days ago

“Excellent customer service, prompt reply to a query prior to purchase. Fast delivery, well packed and good price. I would purchase from Crosbys again.”

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Posted 1 week ago

“I was looking for a mix and match set of crockery and came across Crosbys online. What a fabulous selection to choose from. Arrived well packaged and within timeframe given. Love my new look dining table”

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Posted 1 week ago

“I ordered a set of six ramekin dishes, which were delivered within three days. I was very pleased with them but, unfortunately, one was broken. My heart sank at the thought of having to return the parcel and wait for a new one to be sent out. However, my phone call to customer services was answered promptly and a replacement dish arrived within two days.”

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Posted 1 week ago

“Much better quality than expected. Thank you”

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Posted 2 weeks ago

“Got the item as stated. Very good. God bless you all”

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Posted 2 weeks ago

“Ordered a pepper mill and we are very pleased with it. It works perfectly and looks lovely in our kitchen. A very well made product”

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Posted 3 weeks ago

“Ordered 3 items from you on 20th Oct 2024, only received 1 item so far and still waiting for the rest of the products to be delivered. Received the product dispatched email for that one item after receiving the delivery!?? Already spoke to your colleague about the rest of the order on 24th Oct 2024, only to be told that you don’t even have it in stock and it had to be ordered from somewhere else. I was promised that the item will be delivered to me on 25th Oct 2024. As of today, still not received it! Why advertise it on your website when you don’t even have the products?? Why do you think that it is acceptable to make people wait ?? Also paid £6.95 for the delivery charge, but where’s my order??”

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Posted 3 weeks ago

“Good product and very good service”

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Posted 3 weeks ago

“Super all arrived on time 11/10”

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Posted 4 weeks ago

“I ordered the Utopia Praline Coupetini glasses after having drunk a cocktail out of one of them in the Lake District. They are beautiful! I love them so much, I am about to order another set as a gift for my daughter. Ordering was easy, despatch was fast and they were very well packed. Thank you!”

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Posted 4 weeks ago

“Very pleased with the quality of order, plus a prompt delivery. Thank you .”

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Posted 1 month ago

“Excellent when the glasses eventually arrived”

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Posted 1 month ago

“Great delivery. Glasses are perfect”

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Posted 1 month ago

“Fabulous.Super quality product when it arrived to my front door.Well packed.Was able to add additional teaspoons to my Vilroy and Boch Oscar cutlery set.”

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Posted 1 month ago

“My only criticism is that the order took an age to be delivered and two enquiries about this were not answered, so I had given up hope of the order arriving.”

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Posted 1 month ago

“My order for spoons and forks was placed on the 2nd of August 2024. Unfortunately, I haven't received the order yet. Today is the 28th of September. I would not call this a success. Geoffrey. Order Reference: 70388 (WEB70388) Order Status: Payment Received”

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Posted 1 month ago

Crosbys is rated 4.2 based on 2,662 reviews