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Crosbys Reviews

4.2 Rating 2,630 Reviews
78 %
of reviewers recommend Crosbys
Company Reviews Product Reviews
142
 Metrics Info
4.2
Based on 2,630 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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P Boros
Verified Buyer
“Of the 3 different sets of knives I ordered only 1 was correct, the other 2 were a different model that they sent in error. The delivery was not particularly quick but acceptable. It took 3 weeks for the replacements to arrive with an intervening prompt after over 2 weeks (replacement had not actually been actioned yet). Replacements were fine. Overall impression is disorganised and not very well geared up for web based orders. Price of goods was good.”
Helpful Report
Posted 2 months ago
R Walker
Verified Buyer
“Fair prices, good and fast service”
Helpful Report
Posted 2 months ago
A Edwards
Verified Buyer
“EXCELLENT SERVICE”
Helpful Report
Posted 3 months ago
Hi Anthony We're so glad to hear you had a positive experience! Thank you for your kind review. - Olivia
Posted 3 months ago
Anonymous
Verified Buyer
“Our company placed an order on MARCH 24th. The carrier chosen by Crosbys damaged our shipment so it was returned back to source. We weren't informed that had happened. We rang to chase and were assured it would be re-sent. This also didn't happen. After another phone call, we were put through to a manager who finally sorted the issue out and we received a delivery. However, we were disappointed to see that some of our original order was missing was not in our delivery, yet has been paid for. We would be reluctant to use this company again unfortunately.”
Helpful Report
Posted 3 months ago
V Djega
Verified Buyer
“Exceptional price. Been meaning to complete my set of PIEDMONT cutlery from Villeroy & Boch and this order helped me do that. Great value for money for sure.”
Crosbys 5 star review on 17th April 2024 Crosbys 5 star review on 17th April 2024
Helpful Report
Posted 3 months ago
C Dawson & Sons Ltd
Verified Buyer
“Took a while to dispatch the order. Trousers were very long but easy to take up.”
Helpful Report
Posted 3 months ago
A John Parkin
Verified Buyer
“Easy orderi g swift safe delivery Excellent product”
Helpful Report
Posted 3 months ago
S Blackwell
Verified Buyer
“Fab quality and a great design…. We brought one as we went on holiday to center parcs and they used them in the restaurants … good enough for them and certainly good enough for me x”
Helpful Report
Posted 3 months ago
M Joyce
Verified Buyer
“Goods seem ox, not used yet. Delivery took longer than expected but not an issue as I wasn't in a hurry.”
Helpful Report
Posted 3 months ago
L Roper
Verified Buyer
“Brilliant service”
Helpful Report
Posted 4 months ago
D Brand
Verified Buyer
“Good quality wheel ( nice & strong)! Would recommend to anyone”
Helpful Report
Posted 4 months ago
G Mellis
Verified Buyer
“Product as anticipated but delivery was painfully slow - it took 4 days from the date of order to even acknowledge that the order had been received. Especially when I am less than 50 miles from Crosbys. Faster delivery for same brand available from Amazon and other online suppliers”
Helpful Report
Posted 4 months ago
A Steponaitiene
Verified Buyer
“Amazing, stylish plates! Recommend for sure!”
Helpful Report
Posted 4 months ago
W T Lowrey
Verified Buyer
“Initial impressions are good”
Helpful Report
Posted 4 months ago
J Longhurst
Verified Buyer
“Thankyou very much for a seamless ordering process and delivery. I will be using your company again.”
Helpful Report
Posted 4 months ago
L Scherer
Verified Buyer
“Perfect bussing trolly, my staff love it. We have named it Betty.”
Helpful Report
Posted 4 months ago
M Denham
Verified Buyer
“Cups as described lovely bought extra to go with my full set today plate’s fast efficient service happy as got a 10% discount would recommend”
Helpful Report
Posted 4 months ago
S Kirk
Verified Buyer
“Super service, super prices, super range, online department ( Peter) great team.”
Helpful Report
Posted 4 months ago
A Eid
Verified Buyer
“Super service product as described”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Very easy to use website and fast delivery.”
Helpful Report
Posted 4 months ago
Crosbys is rated 4.2 based on 2,630 reviews
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