Crosbys Reviews

4.2 Rating 2,696 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is well laid out and order to buy process is straightforward. Delivery emails kept me in touch and parcel arrived on time and safely. Well packed. We would buy from Crosby’s again.”

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Posted 4 years ago

“Great Customer service. Quality products. Staff couldn't be more helpful. Definitely will use them again.”

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Posted 4 years ago

“Very pleased with the service from Crosbys. This is the first time I've used them and from the clearly set out website to ordering and delivery everything went smoothly. The range of products available is great and I will definitely buy from them again”

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Posted 4 years ago

“The dispatch and delivery took a long time without answering my question. My order has a well quality.”

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Posted 4 years ago

“Prompt delivery and the item arrived well packaged and in excellent condition”

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Posted 4 years ago

“Great delivery service”

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Posted 4 years ago

“Good price, good quality flatware, pretty quick delivery for a very small order.”

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Posted 4 years ago

“Fantastic product Great quality Very durable”

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Posted 4 years ago

“item took longer than expected, but allowances must be made for current situation regarding COVID. The item arrived damaged, but the manner customer services dealt with the problem was first class”

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Posted 4 years ago

“Delivered early ! The wine glasses are excellent quality and I can recommend their first class service.”

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Posted 4 years ago

“Really nice sturdy wine glasses. The only reason they haven't got a five star is because the delivery took a little while to arrive, but now they're here, very happy!”

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Posted 4 years ago

“Excellent products and fast delivery, I won’t go anywhere else for my glasses. Thanks Crosbys!”

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Posted 4 years ago

“Item arrived and I had to assemble it without any instructions. And it was not of the quality I expected.”

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Posted 4 years ago

“I’m not happy with this service. Nobody informed me that one of the products I ordered was out of stock. I had to chase the company down before they could tell me. And I still have big received the rest of my order.”

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Posted 4 years ago

“Great service , great product, speedy delivery.”

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Posted 4 years ago

“always excellent service and quality. highly recommend.”

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Posted 4 years ago

“Glasses arrived as described and undamaged (Stoelzle Revolution - highly recommended!). Took a little longer than expected but they were not needed urgently. The range of glassware available looked good and I would definitely look here first in future. Very happy to have given my money to a proper business rather than Amazon.”

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Posted 4 years ago

“Excellent quality and service”

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Posted 4 years ago

“Great pie Tins, just what I needed. Great price and service”

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Posted 4 years ago

“Purchased on line very easy site to use, speedy delivery would use again.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,696 reviews