Crosbys Reviews

4.2 Rating 2,694 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another quick delivery from first ordering - Thank you Crosby’s”

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Posted 2 years ago

“Crosbys sent me a sample of the product so that I could be sure it met my needs before ordering. Delivery was very prompt and I am pleased with my purchase. Many thanks.”

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Posted 2 years ago

“I still haven't received my goods weeks after ordering.”

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Posted 2 years ago

“Ordered some lovely Stolzle Exuisit white wine glasses for the second time from Crosby's. Excellent service and rapid delivery Thanks Angus”

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Posted 2 years ago

“my order was well packed and arrived quickly. recommended”

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Posted 2 years ago

“Thank you for these beautiful glasses. Absolutely love them and after researching your website was selling them for the best price that said it made no difference. Customer service and delivery was absolutely fine love them.”

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Posted 2 years ago

“Excellent delivery very pleased with the items thank you”

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Posted 2 years ago

“Placed an order online & product arrived safely.”

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Posted 2 years ago

“No response from Customer Service about the delivery status. I have been sending emails for 4 times but still no responses. I do urgently need the goods but now I don’t know if I should order from somewhere else or not.”

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Posted 2 years ago

“Everything arrived in perfect condition. Will order again very soon!”

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Posted 2 years ago

“Product OK, but charged a small fortune for delivery and then took ages to arrive. Delivery and VAT addons more than doubled the price from £8 to £18.”

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Posted 2 years ago

“Very bad service, no response from customers support, waiting 2 weeks so far and still no delivery.”

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Posted 2 years ago

“Delivery good…product is ok. A bit different from the picture and description. I ordered white x20 containers but sent opaque colour. Not as strong but ok.”

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Posted 2 years ago

“Fast processing of order. Super fast delivery.. I item was chipped.. the company hand delivered a replacement the day after that !.. is really good service”

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Posted 2 years ago

“excellent work”

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Posted 2 years ago

“I contacted Crosby's today after being let down by a website supplier affected by delivery issues. Crosby's aspires to provide 'an unrivalled service' and that has certainly been the case given our experience! After speaking with Anisha, she was able to locate the product that we required and reserved it ready for our immediate collection. So efficient, professional and friendly! We will surely recommend Crosby's to others for their brilliant five star customer service! Thank you so much.”

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Posted 2 years ago

“Good quality products and speedy delivery”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Items eequired for a big lunch, bought with 48 hour delivery but not delivered in time. No communication.”

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Posted 2 years ago

“Beautiful glasses, speedy delivery, arrived safe and well.”

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Posted 2 years ago

Crosbys is rated 4.2 based on 2,694 reviews