Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The crockery was delivered in good condition and very quickly. The plates look great. We are extremely happy with our purchase.”

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Posted 1 year ago

“Good products and good value - helpful staff at head Office when needed”

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Posted 1 year ago

“Crosbys went above and beyond to source a product for us, shipped it within a matter of days, such a great service thank you”

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Posted 1 year ago

“Good quality glasses at a good price. Very well wrapped and arrived speedily”

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Posted 1 year ago

“Ordered wine glasses perfectly packed and quick delivery Glasses as described”

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Posted 1 year ago

“Great quality. Received in good time and exactly what I wanted to gift!”

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Posted 1 year ago

“Very pleased. Packaged really well. Would recommend”

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Posted 1 year ago

“couldn"t fault anything even the delivery was spot on 10/10”

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Posted 1 year ago

“Very competitive prices and prompt delivery.”

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Posted 1 year ago

“Excellent service and supersonic delivery simply the best and the most beautiful glasses thank you Team Crosbys 😃”

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Posted 2 years ago

“Ordered 6 crystal wine glasses at a fantastic price. Superb quality glasses and excellent customer service. Fast delivery. Highly recommended”

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Posted 2 years ago

“Very efficient, prompt delivery”

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Posted 2 years ago

“excellent customer service”

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Posted 2 years ago

“Unfortunately really poor service. Took nearly 2 weeks for our order, was told things were not “in stock at their warehouse”. Please don’t sell the items then, just simply put out of stock or an expected delivery date. Had to chase my order up twice. I was told on the first occasion, it would be sent out that same day by express delivery. Second time I phoned(4 days later), I was told that information was incorrect and that the order hadn’t even been dispatched. Very poor communication and really slow deliveries, next time I’ll just buy off Amazon as they guarantee next day. Sorry”

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Posted 2 years ago

“Brilliant customer service!”

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Posted 2 years ago

“Great range, good value and prompt service”

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Posted 2 years ago

“amazing fast service, packaged wonderfully.”

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Posted 2 years ago

“Excellent service, they keep in touch and deliveries are prompt”

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Posted 2 years ago

“After issues ordering online I placed my order over the phone and found Crosbys staff very polite and accommodating . Will definitely be ordering again .”

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Posted 2 years ago

“Beautiful cutlery very well packaged”

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Posted 2 years ago

Crosbys is rated 4.2 based on 2,662 reviews