Crosbys Reviews

4.2 Rating 2,694 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive prices and prompt delivery.”

Helpful Report

Posted 2 years ago

“Excellent service and supersonic delivery simply the best and the most beautiful glasses thank you Team Crosbys 😃”

Helpful Report

Posted 2 years ago

“Ordered 6 crystal wine glasses at a fantastic price. Superb quality glasses and excellent customer service. Fast delivery. Highly recommended”

Helpful Report

Posted 2 years ago

“Very efficient, prompt delivery”

Helpful Report

Posted 2 years ago

“excellent customer service”

Helpful Report

Posted 2 years ago

“Unfortunately really poor service. Took nearly 2 weeks for our order, was told things were not “in stock at their warehouse”. Please don’t sell the items then, just simply put out of stock or an expected delivery date. Had to chase my order up twice. I was told on the first occasion, it would be sent out that same day by express delivery. Second time I phoned(4 days later), I was told that information was incorrect and that the order hadn’t even been dispatched. Very poor communication and really slow deliveries, next time I’ll just buy off Amazon as they guarantee next day. Sorry”

Helpful Report

Posted 2 years ago

“Brilliant customer service!”

Helpful Report

Posted 2 years ago

“Great range, good value and prompt service”

Helpful Report

Posted 2 years ago

“amazing fast service, packaged wonderfully.”

Helpful Report

Posted 2 years ago

“Excellent service, they keep in touch and deliveries are prompt”

Helpful Report

Posted 2 years ago

“After issues ordering online I placed my order over the phone and found Crosbys staff very polite and accommodating . Will definitely be ordering again .”

Helpful Report

Posted 2 years ago

“Beautiful cutlery very well packaged”

Helpful Report

Posted 2 years ago

“Great Service!”

Helpful Report

Posted 2 years ago

“Prompt delivery and order as expected. Thank you!”

Helpful Report

Posted 2 years ago

“Glasses were delivered promptly and were perfect size”

Helpful Report

Posted 2 years ago

“Quick delivery and very competitive price wise with our previous supplier's price.”

Helpful Report

Posted 2 years ago

“Excellent crockery! Excellent delivery! Very pleased with my order!”

Helpful Report

Posted 2 years ago

“Great product arrived quickly amazing price.”

Helpful Report

Posted 2 years ago

“Very pleased with our new Goblets. Just what we were looking for.”

Helpful Report

Posted 2 years ago

“Good company to deal with Helped me on phone when my account would not work Delivery a wee bit slow but sure it was not Crosbys fault but postal service”

Helpful Report

Posted 2 years ago

Crosbys is rated 4.2 based on 2,694 reviews