Crosbys Reviews

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Crosbys, delivered quickly, quality packaging and a great price.”

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Posted 2 years ago

“Excellent company to buy from. Easy ordering and prompt despatch. I had a problem with a damaged item and they immediately arranged for a replacement, which I received within 2 days. Olivia who I dealt with on the phone was so helpful and friendly. Would recommend Crosbys to anyone. Thank you for excellent customer service”

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Posted 2 years ago

“My order was handled efficiently and quickly.”

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Posted 2 years ago

“The crockery was delivered in good condition and very quickly. The plates look great. We are extremely happy with our purchase.”

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Posted 2 years ago

“Good products and good value - helpful staff at head Office when needed”

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Posted 2 years ago

“Crosbys went above and beyond to source a product for us, shipped it within a matter of days, such a great service thank you”

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Posted 2 years ago

“Good quality glasses at a good price. Very well wrapped and arrived speedily”

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Posted 2 years ago

“Ordered wine glasses perfectly packed and quick delivery Glasses as described”

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Posted 2 years ago

“Great quality. Received in good time and exactly what I wanted to gift!”

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Posted 2 years ago

“Very pleased. Packaged really well. Would recommend”

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Posted 2 years ago

“couldn"t fault anything even the delivery was spot on 10/10”

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Posted 2 years ago

“Very competitive prices and prompt delivery.”

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Posted 2 years ago

“Excellent service and supersonic delivery simply the best and the most beautiful glasses thank you Team Crosbys 😃”

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Posted 2 years ago

“Ordered 6 crystal wine glasses at a fantastic price. Superb quality glasses and excellent customer service. Fast delivery. Highly recommended”

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Posted 2 years ago

“Very efficient, prompt delivery”

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Posted 2 years ago

“excellent customer service”

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Posted 2 years ago

“Unfortunately really poor service. Took nearly 2 weeks for our order, was told things were not “in stock at their warehouse”. Please don’t sell the items then, just simply put out of stock or an expected delivery date. Had to chase my order up twice. I was told on the first occasion, it would be sent out that same day by express delivery. Second time I phoned(4 days later), I was told that information was incorrect and that the order hadn’t even been dispatched. Very poor communication and really slow deliveries, next time I’ll just buy off Amazon as they guarantee next day. Sorry”

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Posted 2 years ago

“Brilliant customer service!”

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Posted 2 years ago

“Great range, good value and prompt service”

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Posted 2 years ago

“amazing fast service, packaged wonderfully.”

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Posted 2 years ago

Crosbys is rated 4.2 based on 2,705 reviews