Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery good…product is ok. A bit different from the picture and description. I ordered white x20 containers but sent opaque colour. Not as strong but ok.”

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Posted 1 year ago

“Fast processing of order. Super fast delivery.. I item was chipped.. the company hand delivered a replacement the day after that !.. is really good service”

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Posted 1 year ago

“excellent work”

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Posted 1 year ago

“I contacted Crosby's today after being let down by a website supplier affected by delivery issues. Crosby's aspires to provide 'an unrivalled service' and that has certainly been the case given our experience! After speaking with Anisha, she was able to locate the product that we required and reserved it ready for our immediate collection. So efficient, professional and friendly! We will surely recommend Crosby's to others for their brilliant five star customer service! Thank you so much.”

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Posted 1 year ago

“Good quality products and speedy delivery”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Items eequired for a big lunch, bought with 48 hour delivery but not delivered in time. No communication.”

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Posted 1 year ago

“Beautiful glasses, speedy delivery, arrived safe and well.”

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Posted 1 year ago

“We had coffee whilst Christmas shopping at John Lewis, we liked the coffee cups and sauces so much we identified the name on the cup. When we got home we ordered a full set of coffee cups and sauces. Good quality, excellent price, easy to order and delivered within the prescribed timescale. No more to say. Thank you”

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Posted 1 year ago

“Very prompt delivery, well packaged. Thank you.”

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Posted 1 year ago

“Lovely quality at reasonable prices.”

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Posted 1 year ago

“Good service, no nonsense ordering and delivery. Will definitely use again.”

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Posted 1 year ago

“Easy ordering and quick delivery. Item true to description. Good quality.”

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Posted 1 year ago

“Ordered the Anton Black Laguiolle steak knives. They are wonderful and will definitely considerpurchasing from this provider again.”

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Posted 1 year ago

“Loved the champagne glasses! Exactly what we had been looking for and we’re struggling to find for a while. Excellent value for money and speedy delivery - couldn’t ask for anything more”

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Posted 1 year ago

“Our glasses arrived safe en sound and they are amazing, it was really like Christmas when the Delivery Driver rang our bell, the box he presented me with was so big ‘ but I could see why when I opened it up !!! Everything was packed really well to ensure we got our new glasses in good order’ Thank You , I would highly recommend Crosby’s””

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Posted 1 year ago

“Great selection and fast delivery”

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Posted 1 year ago

“Very good service from Crosbys, delivered quickly, quality packaging and a great price.”

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Posted 1 year ago

“Excellent company to buy from. Easy ordering and prompt despatch. I had a problem with a damaged item and they immediately arranged for a replacement, which I received within 2 days. Olivia who I dealt with on the phone was so helpful and friendly. Would recommend Crosbys to anyone. Thank you for excellent customer service”

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Posted 1 year ago

“My order was handled efficiently and quickly.”

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Posted 1 year ago

Crosbys is rated 4.2 based on 2,662 reviews