Crosbys Reviews

4.2 Rating 2,663 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality goods.”

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Posted 1 year ago

“Fantastic products with fast delivery Cannot fault”

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Posted 1 year ago

“Great website, reasonably priced products and great quality. Also some highly reduced sale items. Order process was efficient and communication was good. My only negative is the shipping costs were on the high side and will probably put me off ordering in the future.”

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Posted 1 year ago

“This is worst online retailer I’ve ordered from. I ordered a box of flutes which came as a box of 6, intended to be a gift. Unfortunately, one arrived broken. I requested a refund and offered to send the box back as a replacement would not arrive in time for the gift. The retailer refused, they said they would only refund me for the one broken glass, despite it being a box of 6. They also said if I wanted to return them I’d have to pay the postage costs. The only thing they offered was to send out one new glass to replace the broken one. I had to take this option and have the redundant glasses as I couldn’t gift them. The replacement glass also had marks on from handling. I would not order from this retailer again and would encourage others not to also.”

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Posted 1 year ago

“Excellent products ...prompt delivery”

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Posted 1 year ago

“The mugs I purchased are excellent quality and arrived really well packaged. I highly recommend them!”

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Posted 1 year ago

“Great quality plates and swift delivery. Excellent.”

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Posted 1 year ago

“Very good service highly recommended”

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Posted 1 year ago

“Another quick delivery from first ordering - Thank you Crosby’s”

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Posted 1 year ago

“Crosbys sent me a sample of the product so that I could be sure it met my needs before ordering. Delivery was very prompt and I am pleased with my purchase. Many thanks.”

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Posted 1 year ago

“I still haven't received my goods weeks after ordering.”

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Posted 1 year ago

“Ordered some lovely Stolzle Exuisit white wine glasses for the second time from Crosby's. Excellent service and rapid delivery Thanks Angus”

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Posted 1 year ago

“my order was well packed and arrived quickly. recommended”

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Posted 1 year ago

“Thank you for these beautiful glasses. Absolutely love them and after researching your website was selling them for the best price that said it made no difference. Customer service and delivery was absolutely fine love them.”

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Posted 1 year ago

“Excellent delivery very pleased with the items thank you”

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Posted 1 year ago

“Placed an order online & product arrived safely.”

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Posted 1 year ago

“No response from Customer Service about the delivery status. I have been sending emails for 4 times but still no responses. I do urgently need the goods but now I don’t know if I should order from somewhere else or not.”

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Posted 1 year ago

“Everything arrived in perfect condition. Will order again very soon!”

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Posted 1 year ago

“Product OK, but charged a small fortune for delivery and then took ages to arrive. Delivery and VAT addons more than doubled the price from £8 to £18.”

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Posted 1 year ago

Crosbys is rated 4.2 based on 2,663 reviews