Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous

Anonymous // 01/01/2019

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“Great service and quality looking great on the home bar.”

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Posted 3 years ago

“Very easy ordering system. Excellent fast service”

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Posted 3 years ago

“Unfortunately after waiting 2 weeks for my order of 6 prosecco glasses only 2 were delivered in the box. Im still waiting for the other 4! Ive emailed and phoned, but ive had no rey as yet! Very disappointed customer!”

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Posted 3 years ago

“Great bottles - will be buying again.”

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Posted 3 years ago

“High quality product arriving as quickly as promised”

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Posted 3 years ago

“Very easy to order, packaging excellent. Very pleased with the purchases”

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Posted 3 years ago

“Very professional. Great price and very quick delivery.”

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Posted 3 years ago

“Lovely product,will definitely order products again,”

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Posted 3 years ago

“Bit of a delay - which I wasn't expecting and took a few chases but all in all great service and product.”

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Posted 3 years ago

“I am in an unfortunate position of not being able to write a review as I haven't received my order yet”

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Posted 3 years ago

“Exactly as described. Not too long for delivery and a competitive online price.”

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Posted 3 years ago

“My order for glassware took 6 weeks to be delivered. Crosby’s communication was inadequate - they took payment then there was no emails from them to inform me what was happening. The only 2 emails I got was in response to me chasing what had happened with my order. They didn’t offer any discount or refund of postage for the delay. Not impressed with their service.”

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Posted 3 years ago

“Ordered some pie dishes. Six months and 2 ignored emails later we get a request to review.”

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Posted 3 years ago

“Dreadful!! I paid for my order months ago and still have not received it.”

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Posted 3 years ago

“I ordered and paid for a set of small wooden bowls in July and received a confirmation online. They have never arrived in spite of several telephone calls tp your accounts office, who assured me they would be dispatched asap. They were paid on my Visa bill in August.”

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Posted 3 years ago

“Not received”

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Posted 3 years ago

“Have never received the order!”

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Posted 3 years ago

“I never write reviews but this was a joke! Ordered in August and never received our order after 5 phone calls and promises that it would be arriving the next day. September came and still no order and asked for a refund. Now nearly November and still chasing our refund which has now been promised in the next two days!! We will see! I don’t want the chance to win £5 for writing this review, as we won’t be using Crosby’s again!”

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Posted 3 years ago

“Very slow service this time, and no communication to explain the delay.”

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Posted 3 years ago

“Web site easy to navigate, service was very good.”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,687 reviews