3 emails and 1 Facebook message so far - starting to regret not reading the reviews before placing an order. I have had NO response from this company, despite multiple contacts. They took my money pretty quickly, but as for the goods I paid for......nothing. I can't call the customer service appalling - because there isn't any. I honestly don't understand how a company operates this way. The smallest update goes such a long way. Radio silence is not a satisfactory way of dealing with things. I only placed a small order, and I really shouldn't have bothered. I have used multiple Catering and Cleaning Supply companies in the past - NEVER have I experienced anything like this. Galleon Supplies, Nisbets, We Can Source It - all are outstanding and highly recommended when compared to this shower. If anyone is still tempted to buy from this company - take time to read the reviews and frankly, don't waste your time, or your money.