Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, delivery was slow and I got the impression this would not have been scheduled untill I phoned to chase. Great product and great price.”

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Posted 5 years ago

“Easy to order, delivered in a good time and left with neighbour, good service”

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Posted 5 years ago

“Loved the plates and was a Good price. Quick delivery”

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Posted 5 years ago

“I love this crockery -seasons by porcelite in sea spray - it was so easy to order and so quick to arrive in really well packed boxes. Thank you.”

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Posted 5 years ago

“Delivery appeared slower than usual online purchases”

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Posted 5 years ago

“Haven't received it yet!”

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Posted 5 years ago

“Having used Crosbys before, I was very comfortable in ordering from them again. As per my previous purchases, everything was perfect right from ordering to delivery. All items were just as described, well packed and delivered quickly. I will have no hesitation in using them again.”

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Posted 5 years ago

“Delivery was on time and correct but either the Carrier Service was poor or the package it left in was poor because what arrived at our warehouse was by some miracle still in tact despite it looking like it had been through a washing machine. Given that the products are in plastic (therefore breakable) boxes we respectfully suggest that the packaging is sturdier for future deliveries”

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Posted 5 years ago

“Thankyou , arrived in one piece , thrilled with the red wine glasses I ordered. They are going to be a Christmas present for my friend n i think she will like them x”

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Posted 5 years ago

“Excellent to deal with. Hassle free”

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Posted 5 years ago

“Next day delivery of 24 wine glasses at a very good price. Will use in future.”

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Posted 5 years ago

“Great items, great service - many thanks!”

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Posted 5 years ago

“Nice stuff to by. Orderd some items from Slovenia. Everything was as it should be.”

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Posted 5 years ago

“Easy ordering and delivered quickly. Will be using again”

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Posted 5 years ago

“Crockery dispatched really quickly. When it came some of it was damaged but I had replacements in less than 24 hours which was brilliant. Excellent customer service and communication. Very high quality product. Would not hesitate to order from them again.”

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Posted 5 years ago

“I waited a month to receive my order; had to chase it 4 times! Was told one item was out of stock & would be called straight back with an update & only on the 4th time did someone actually call me back. Upon opening the final delayed item the thimble isn't marked with CE stamp as the sales description states. Waste of money! Waste of time attempting to contact them! Would not recommend & would not use again!”

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Posted 5 years ago

“Crosbys have a good range and usually hold good stock. Unfortunately our recent delivery arrived one item short and one boxed set broken.”

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Posted 5 years ago

“always fast”

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Posted 5 years ago

“Quick and efficient.”

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Posted 5 years ago

“I ordered some items on the 4th of September, and did not receive them until the 24th of October. There was no notifications or communications from Crosbys to inform of the reason for the delay. I did phone them early October and was told that an item was out of stock. There was no apology, and the attitude was impersonal and not at all apologetic. The goods when they arrived (without checking every ramekin in every box) seem fine, but atrocious customer service. Box when delivered was left at neighbouring business door, with no attempt to knock my door. Not impressed.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,664 reviews