Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, fast delivery, thanks”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Not the cheapest place to purchase Rational stuff, but always give excellent & speedy service. A trust worthy company to deal with.”

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Posted 5 years ago

“Good colour, well made, Colour gave the appearance, quick job, but suited set well thankyou. JGW.”

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Posted 5 years ago

“Good range of products at good prices, couldn’t find what I wanted cheaper anywhere else. Had to return, as I wanted to change to larger bowls. Had to pay for own return, but I did know this in advance at least. They do send a link for a selection of couriers which was really helpful, as I used one of them instead of going to the post office as I normally would, and saved well over half the cost. Would use Crosby’s again.”

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Posted 5 years ago

“Knowledgeable, friendly staff. Fast and efficient service”

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Posted 5 years ago

“My order arrived but it did seem to take a long time - about 2 weeks - and I was worried that the wine glasses would not be here in time for my party. However Crosby's responded quickly to my reminder and the glasses arrived well packaged and intact. So other than that I have no complaint.”

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Posted 5 years ago

“All glasses arrived in perfect condition and on time! will be ordering again soon for sure! :)”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Easy ordering process and quick delivery, will definelty be using again :)”

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Posted 5 years ago

“Quality products. Will recommend. Will buy again. Purchased 30cm plates, 18 cm plates, rice bowls, conic bowls and mugs. Very pleased with the quality.”

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Posted 5 years ago

“Quick and easy transaction”

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Posted 5 years ago

“Great glasses”

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Posted 5 years ago

“Product exactly as described, good value. Well packed;slightly slow delivery.”

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Posted 5 years ago

“All items arrived in good condition and well packed . Good communication.”

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Posted 5 years ago

“The item we ordered was this time in a bag with the paperwork enclosed not as normal with the paperwork inside the tub of product, not not the easiest to find”

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Posted 5 years ago

“Poor delivery service. Placed 4 or 5 orders with Crosby’s but have had to chase each one. Last order stated 3 to 4 days delivery at checkout but almost 1 month later still no email confirming a delivery day. When phoned to complain, was advised one item was not in stock, rest of order has been sat here on palette for over 3 weeks, no good to me though. Not informed about lateness. Was then advised the out of stock item would not be available for another 3 months. Managed to arrange the available items to be delivered, presumably if I gad not chased then it would have been over 4 moths before receiving my order. Not good especially for the catering trade we’re I can easily order for next day to generally 2 to 3 day delivery. Should not have to chase my order every time and if some items are not in stock, need to be informed and still deliver partial order out on time.”

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Posted 5 years ago

“Delivery was received in Perfect condition. Thank you.”

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Posted 5 years ago

“Great service,very good safety packaging ,nice quality products!”

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Posted 5 years ago

“Good product good price no problems all good many thanks”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,664 reviews