Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cuttlery came in very good conditions. Although, the packaging was in bad shape.”

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Posted 5 years ago

“Great party champagne glasses at a good price. Would have rated very good except the box had been dropped though none of the glasses were broken.”

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Posted 5 years ago

“Good quality product at a good price. Delivered safely.”

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Posted 5 years ago

“Ordered one day was delivered the next day great service”

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Posted 5 years ago

“This stylish 'waiter's friend' is very good and arrived earlier than advised with a personal delivery via a Crosbys van.”

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Posted 5 years ago

“Absolutely gorgeous tea pot! Seen them in a restaurant in London and immediately looked for them!”

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Posted 5 years ago

“I can’t complain about the actual products as they were exactly what I was after.. The big issue with my order was that I had to wait over two weeks to receive it and made multiple phone calls before finally finding out that the warehouse had sent my items with the wrong label on. For this reason it will definitely put me off ordering in the future as most items I need are of high priority and urgency.”

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Posted 5 years ago

“My order was promptly dispatched and delivery to me the following day. The crockery is of an excellent quality and I am very pleased with it. I will in all probability add more to my collection.”

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Posted 5 years ago

“Easy to use website, quick delivery”

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Posted 5 years ago

“Good prices and website was easy to order from. Delivery was on time and good were packed very well. Thank you.”

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Posted 5 years ago

“Excellent service in every sense. Easy to select and order my product. I was given notice of delivery arrangements which was quick, an the glasses I ordered are superb quality - cool and trendy.”

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Posted 5 years ago

“Received some beautiful glasses. Very speedy delivery. Well impressed.”

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Posted 5 years ago

“Product exactly as expected. Very good prompt delivery. Very happy.”

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Posted 5 years ago

“Very good company to deal with , my product arrived in good time and very well packaged. Would definitely recommend and use Crosbys again.”

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Posted 5 years ago

“Absolutely thrilled with the plates that I purchased. We saw them on a recent holiday and traced them through the hotel we stayed in. Service from Crosby’s was amazing the plates arrived with 3-4 days and were so well packaged. We will definitely be ordering from Crosby’s again.”

Crosbys 5 star review on 15th November 2019

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Posted 5 years ago

“Thank you for the Nude Shade whisky glasses. Excellent service from order to delivery. 3 glasses broken in delivery, not Crosbys fault at all. They replaced items promptly. Kept me informed all the way. Will be using again and recommend to my friends too.”

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Posted 5 years ago

“I’ve been really impressed with the quality of the cups, saucers, plates and glasses from Crosby’s.They look great- I’ve had lots of compliments, especially on the brightly coloured cups and saucers- and they are robust too. The delivery is excellent and the telephone service polite, friendly and efficient. Excellent!”

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Posted 5 years ago

“Knowledgeable live chat, easy ordering, super fast delivery and amazing quality of product!”

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Posted 5 years ago

“I'm very pleased with the quality of the Stainless Steel Bullet Tumbler which has arrived today. However, I feel that the carriage cost was very high for such a small item!”

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Posted 5 years ago

“Well done 100 per cent”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,664 reviews