Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the website whilst price matching Chef and Sommelier champagne glasses. Placed an order which despite carriage charges was still significantly cheaper than the prices I had seen elsewhere. I received outstanding service - glasses were for a gift so I rang to check delivery timescales given festive period. I received the glasses (in perfect condition) the following day. I would highly recommend this company based on my experiences. Many thanks to Crosbys.”

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Posted 5 years ago

“would be nice to get an invoice????”

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Posted 5 years ago

“Great service and delivery experience”

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Posted 5 years ago

“Speedy service and lovely glasses, thank you.”

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Posted 5 years ago

“Lovely glasses + at a very reasonable + competitive price. They arrived in good time too. Will purchase more in future from this seller.”

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Posted 5 years ago

“Swift delivery with time & date given. Beneficial being able to identify alternative delivery option”

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Posted 5 years ago

“Helpful, there is always someone to speak to if there are any problems. The staff are respectful and friendly and the products are really good quality. I've ordered twice and will continue to order for my coffee shop. The Porcelite seasons range looks much more beautiful than the photos depict.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Terrible. Not all my order arrived and no response when questioned.”

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Posted 5 years ago

“Excellent prices and speedy delivery. We were kept updated during the delivery process. We are very pleased with the glassware we received - Chef & Sommelier Open Up 55cl Tannic Glasses as well as some whisky glasses from the same range - and will order again from Crosbys.”

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Posted 5 years ago

“Very efficient service and delivered promptly. I will definitely use them again.”

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Posted 5 years ago

“Love the steak knives I have just bought! They are of great quality and I am sure will last for many years”

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Posted 5 years ago

“Quality and pricing is always great. My only gripe is that the communication of dispatch is poor if items are out of stock or been delayed.”

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Posted 5 years ago

“Great value storage jars that are a perfect size to fit into pull-out larder shelving - two sit side by side easily. Good service from the company. Recommended”

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Posted 5 years ago

“The wine glasses we wanted were quite unusual and not available from the usual retail outlets. Crosby’s had a fantastic selection and very competitive prices. For delivery they were very well packed and very quick with no breakages.”

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Posted 5 years ago

“I have not received my order it came up as returned to depot and no card was left to say why I emailed you last friday but no reply therefore i cannot review this . Please help to find my order or i will need a refund .thankyou”

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Posted 5 years ago

“Fabulous personable customer service from your lovely lady Dawn. Items (Champagne flutes£ arrived promptly, well wrapped and in tac. Had originally ordered the same items via Amazon Prime and not only did they cost more through Amazon, they arrived smashed and I had to send them back.”

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Posted 5 years ago

“Arrived in good time and all is perfect. The only criticism I have two wine glasses were in a huge box, with so much bubble wrap, which I’m sure wasn’t needed. But I suppose, better safe then sorry”

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Posted 5 years ago

“Good quality products but took over two weeks for delivery. I would order from Crosbys again but factor in lead time”

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Posted 5 years ago

“I have been waiting over 2 weeks for 3 griddle scrapers, I have sent 2 emails to ask there whereabouts and had no reply to either. Very poor service and customer service stay well clear 😡”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,687 reviews