Crosbys Reviews

4.2 Rating 2,694 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 6 23 cms plates which came quickly thank you.”

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Posted 2 years ago

“Products good, delivery slow. The product(s) I ordered were supposed to be dispatched quickly. Whilst I appreciate that everyone is experiencing difficulties due to Brexit etc., 5 weeks is a *very* long amount of time for an order to take! Will be going straight to the suppliers next time!”

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Posted 2 years ago

“Very good”

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Posted 3 years ago

“Glasses arrived within a couple of days and I am really pleased with them. They are very smart and the drink certainly tastes good out of them. I like an larger amount of mixer in my drink and this glass has enough room for ice, alcohol, mixed and fruit (if required). I would certainly recommend these to anyone looking for a ‘short’ glass.”

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Posted 3 years ago

“Thank you for the great service, well packaged on receipt.”

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Posted 3 years ago

“Great service thank you as for the £5 voucher don’t worry as I live in South Africa leaving tomorrow .”

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Posted 3 years ago

“Email communications very good. Quick delivery. Overall happy with my items and service.”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Happy with service so far”

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Posted 3 years ago

“Excellent service and speedy delivery”

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Posted 3 years ago

“Very nice”

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Posted 3 years ago

“Always great for any supplies fast delivery and friendly service”

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Posted 3 years ago

“I bought additional items from Sea spray set and I fell in love with it. Item arrived quickly and no damage”

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Posted 3 years ago

“The products are good, although they took a while to come into stock and be shipped. Unfortunately though, Crosby's shipped my order to the wrong address - the first I knew was a picture of my parcel outside someone else's front door. I contacted DPD to find out where it had been delivered, but they couldn't disclose the address due to data protection rules. So I contacted Crosby's... their first response was that I gave them the wrong address on my order (even though my email confirmation had the right delivery address). Then they said that they would have to get the goods collected, returned and reshipped - when I suggested they should just send me replacements they said they couldn't. Later, I got an email telling me the address they had been "incorrectly delivered to by the courier" - I went there and collected my parcel, intact. The label on the parcel was the exact address the courier delivered to (albeit not mine), meaning that the order was right, the courier was right and Crosby's made the error - sadly they tried to blame the customer and the courier and have not acknowledged their error. Won't be using them again.”

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Posted 3 years ago

“Fantastic service for all things catering related.”

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Posted 3 years ago

“Waited almost 3 weeks for the delivery only for it to be incorrect on arrival. I have emailed and sent a message on FB but no reply as yet”

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Posted 3 years ago

“Good spoons, arrived well wrapped and promptly”

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Posted 3 years ago

“They often have the best price to there competitors along with quick delivery and good customer service”

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Posted 3 years ago

“Good website.Great service. Would use again.”

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Posted 3 years ago

“Great customer service and help as the payment didn't go through on line I could do it over the phone with ease. My fault as I ordered the wrong teaspoons (too small) so I have to make an exchange.”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,694 reviews