Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely mugs, very quick delivery- thank you so much 😊”

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Posted 3 years ago

“Excellent value and quality. Loved the design:) will be enjoying lovely summer drinks with friends with these lovely new glasses!”

Crosbys 5 star review on 26th April 2021

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Posted 3 years ago

“Very good customer service.”

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Posted 3 years ago

“Good service love the plates”

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Posted 3 years ago

“They were a lot smaller than I thought , but they will be ok for my home bar . They were well package and no problem with the delivery.”

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Posted 3 years ago

“Easy to use service, kept updated on delivery time , best price for denim aprons , great quality. Highly recommend.”

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Posted 3 years ago

“Comprehensive website , easy to use”

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Posted 3 years ago

“Order very easy delivery on time great Mr Gallagher”

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Posted 3 years ago

“Easy to order and product exactly as expected”

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Posted 3 years ago

“First time ordering from Crosby’s. Arrived broken. Called to replace - was told to email. Still waiting for a reply. Not a good experience - won’t use again :-(”

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Posted 3 years ago

“Ordered some stainless steel oven shelves. They were delivered promptly and were of high quality. Good service overall”

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Posted 3 years ago

“Needed some bigger plates and side plates...wanted grey ones...found these online Seasons Storm..beautiful..l will have to collect more now!Very prompt delivery.”

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Posted 3 years ago

“Unfortunately I had to ring to chase my order after 10 days. Apparently some of the order wasn’t in stock, but I had not been informed. Some items were broken upon arrival but this was dealt with quickly.”

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Posted 3 years ago

“I ordered storage jars which I think are lovely. I would have given 5 stars but the process and delivery were so slow. I ordered on 22nd March and the items arrived on 14th April. There was no update or info from Crosbys via email or text on the order. I had to eventually phone them and they said it would be the next day. It just made me wonder if they'd forgotton & my phone call reminded them! As I said the jars are lovely!”

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Posted 3 years ago

“Great products as per usual, super fast delivery, we are impressed”

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Posted 3 years ago

“The worst service I have ever known, take your money when they have not got the stock still waiting after 3 weeks”

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Posted 3 years ago

“Everything went smoothly with the transaction other than only delivered part of the order and I had to call to find out where the other items were. Only to be told they were out of stock for 3 months. Not great as it stated in stock online!!”

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Posted 3 years ago

“Always a good fast and reliable service and will refund anything that is broken promptly.”

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Posted 3 years ago

“Excellent service, delivery received as promised.”

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Posted 3 years ago

“Excellent service. My order was delivered very promptly via FedEx. Ordered same product elsewhere before, and it took weeks to be delivered. Will use Crosbys again and happy to recommend based on my first experience.”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews