Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web order ignored for a month - finally issued when I called. Showed up the next day with items missing. Would not recommend...”

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Posted 3 years ago

“Luxury and posh”

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Posted 3 years ago

“Excellent quality and service every time, love Crosbys.”

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Posted 3 years ago

“Delivered well packaged and as described. Good comma - would buy from Crosbys again.”

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Posted 3 years ago

“Much nicer than the photo, well packed, arrived ahead of time, excellent value for money, can’t be more pleased”

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Posted 3 years ago

“Fantastic products amazing service, Quick professional dispatch, this is now my Second purchase, Will be purchasing and again in the future.”

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Posted 3 years ago

“BOUGHT 6 STEAK KNIVES NOT SHARP ENOUGH FOR BUTCHERING TRIED GRINDING 2 STILL NO GOOD”

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Posted 3 years ago

“Excellent service, beautiful glassware, looking forward to ordering more glassware in the future.”

Crosbys 5 star review on 26th March 2021

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Posted 3 years ago

“Cant write a review as I ordered the wrong size. I should have ordered for a bigger teapot.”

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Posted 3 years ago

“Lovely glasses, well packed. Needed prompting after waiting 2 or 3 weeks, but was swiftly delivered then.”

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Posted 3 years ago

“None of the items listed on their website were actually in stock, though they took all the money when the order was received. Subsequent communication has been poor”

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Posted 3 years ago

“Fast efficient service at low cost.”

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Posted 3 years ago

“Great product and great value”

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Posted 3 years ago

“Great variety of goods, quick and efficient service”

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Posted 3 years ago

“Crosbys provided the goods I wanted, I received helpful service and the package (glassware) was delivered efficiently and intact”

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Posted 3 years ago

“Good service and very helpful when I had to amend my order”

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Posted 3 years ago

“Great service with an excellent product. Everything just as you would hope!”

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Posted 3 years ago

“I ordered on 31st of January, I have emailed and called. Promised items 2nd week of March. Still waiting. Useless company, dreadful customer service. Glad i didnt place a big order. Happy to take money quickly, no good at sending goods. Feels like theft. Zero stars wasnt an option”

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Posted 3 years ago

“Bought my daughter some flute glasses for her birthday. Beautiful glasses, very good quality. So pleased with my purchase - thank you.”

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Posted 3 years ago

“Very helpful. Arrived on time, even though I did order on the last minute. Very pleased with product/cake stands. Good quality and well priced. Happy customer.”

Crosbys 5 star review on 17th March 2021

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews