Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst service I have ever known, take your money when they have not got the stock still waiting after 3 weeks”

Helpful Report

Posted 4 years ago

“Everything went smoothly with the transaction other than only delivered part of the order and I had to call to find out where the other items were. Only to be told they were out of stock for 3 months. Not great as it stated in stock online!!”

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Posted 4 years ago

“Always a good fast and reliable service and will refund anything that is broken promptly.”

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Posted 4 years ago

“Excellent service, delivery received as promised.”

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Posted 4 years ago

“Excellent service. My order was delivered very promptly via FedEx. Ordered same product elsewhere before, and it took weeks to be delivered. Will use Crosbys again and happy to recommend based on my first experience.”

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Posted 4 years ago

“Very happy with Crosbys Good customer service”

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Posted 4 years ago

“Delivery was a bit slow but happy with the glasses.”

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Posted 4 years ago

“Very pleased with the item (a cafetière) I ordered after a lot of searching - the design and quality are excellent and the price was reasonable. The only disappointment was that it took longer to be dispatched than expected: after waiting a reasonable time, I enquired when I would receive it and was told it would sent immediately.”

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Posted 4 years ago

“Really pleased with my glass mug order! Will order again.. thank you!”

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Posted 4 years ago

“Great product, great service, great price. See you soon I have no doubt”

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Posted 4 years ago

“Excellent service efficient and speedy delivery”

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Posted 4 years ago

“Happy with product, bought for New Years Eve Disappointed that it took 3 mths to arrive!”

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Posted 4 years ago

“good service delivery a bit longer than expected but understandable at this time”

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Posted 4 years ago

“What a great service, prompt delivery and excellent product.”

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Posted 4 years ago

“Great product and easy ordering online received within 2 days, cheapest around”

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Posted 4 years ago

“Good service quick delivery”

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Posted 4 years ago

“great robust. products! Fast delivery”

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Posted 4 years ago

“Product arrived a little late but when l contacted Crosby they were straight on the case and emailed me back then arrived on that day and very please”

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Posted 4 years ago

“I ordered and paid for a pack of six spoons, but received one spoon. I was told this would be rectified but it has not. I contacted again recently to ask for an update. Crickets.”

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Posted 4 years ago

“Very good quality glassware and good value. Speedy delivery service and well packaged. Will definitely order again!”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,687 reviews