Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was excellent, however the postage very expensive!”

Helpful Report

Posted 3 years ago

“Order being processed. What the hell does that mean? No response to email - they already have my money. Bizarre online shopping experience.”

Helpful Report

Posted 3 years ago

“Very satisfied”

Helpful Report

Posted 3 years ago

“I can not understand how I can review a order when I still have not received it??”

Helpful Report

Posted 3 years ago

“Had to wait 8 days for my order which was on a standard 1 to 3 days delivery.”

Helpful Report

Posted 3 years ago

“Lovely mugs, very quick delivery- thank you so much 😊”

Helpful Report

Posted 3 years ago

“Excellent value and quality. Loved the design:) will be enjoying lovely summer drinks with friends with these lovely new glasses!”

Crosbys 5 star review on 26th April 2021

Helpful Report

Posted 3 years ago

“Very good customer service.”

Helpful Report

Posted 3 years ago

“Good service love the plates”

Helpful Report

Posted 3 years ago

“They were a lot smaller than I thought , but they will be ok for my home bar . They were well package and no problem with the delivery.”

Helpful Report

Posted 3 years ago

“Easy to use service, kept updated on delivery time , best price for denim aprons , great quality. Highly recommend.”

Helpful Report

Posted 3 years ago

“Comprehensive website , easy to use”

Helpful Report

Posted 4 years ago

“Order very easy delivery on time great Mr Gallagher”

Helpful Report

Posted 4 years ago

“Easy to order and product exactly as expected”

Helpful Report

Posted 4 years ago

“First time ordering from Crosby’s. Arrived broken. Called to replace - was told to email. Still waiting for a reply. Not a good experience - won’t use again :-(”

Helpful Report

Posted 4 years ago

“Ordered some stainless steel oven shelves. They were delivered promptly and were of high quality. Good service overall”

Helpful Report

Posted 4 years ago

“Needed some bigger plates and side plates...wanted grey ones...found these online Seasons Storm..beautiful..l will have to collect more now!Very prompt delivery.”

Helpful Report

Posted 4 years ago

“Unfortunately I had to ring to chase my order after 10 days. Apparently some of the order wasn’t in stock, but I had not been informed. Some items were broken upon arrival but this was dealt with quickly.”

Helpful Report

Posted 4 years ago

“I ordered storage jars which I think are lovely. I would have given 5 stars but the process and delivery were so slow. I ordered on 22nd March and the items arrived on 14th April. There was no update or info from Crosbys via email or text on the order. I had to eventually phone them and they said it would be the next day. It just made me wonder if they'd forgotton & my phone call reminded them! As I said the jars are lovely!”

Helpful Report

Posted 4 years ago

“Great products as per usual, super fast delivery, we are impressed”

Helpful Report

Posted 4 years ago

Crosbys is rated 4.2 based on 2,687 reviews