Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my flutes and tumblers will use again”

Helpful Report

Posted 3 years ago

“I waited for too long for the delivery and do not receive correspondence to advise delivery date. So I ordered from another source and no longer need these glasses.”

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Posted 3 years ago

“The items were of poor build and quality, the shipping was far exceeded despatch times and despite two contact us forms being sent, neither were replied too. I also did not receive a confirmation email with an order number I would not recommend or order again.”

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Posted 3 years ago

“Fast efficient delivery with an excellent courier who 'go the extra mile' to ensure parcels reach us Our order was extremely carefully packed so no chance of breakages. Thrilled with my mugs.”

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Posted 3 years ago

“Great site, items were delivered promptly and very well packaged.”

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Posted 3 years ago

“Your just a JOKE SHOP if you sold food it would most probably be inedible like your selling of goods that you do not hold in stock, Utterly sorry I ever had to deal with the likes of crosbys.”

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Posted 3 years ago

“Glad is quality, very satisfied.”

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Posted 3 years ago

“Love my enamel dishes - packaged well and kept up to date by email regarding delivery - overall a great service.”

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Posted 3 years ago

“I ordered a wooden chopping board, it came with a few marks on the board. I have sent Crosby’s to emails, stating the damage, and wanting to return the board, and after 1 week, still no reply from them. I am not sure how to even return the board, hence the email sent asking the question. I will await there reply.”

Helpful Report

Posted 3 years ago

“I ordered 4 enamel bowls from here, when they arrived one of them was damaged. I immediately sent an email with a picture asking for a replacement and 4 days later I’ve still not had a response.”

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Posted 3 years ago

“My order came promptly and we'll packaged. I am pleased with the price and service.”

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Posted 3 years ago

“Fantastic product swiftly delivered. Will definitely order more- can’t fault them”

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Posted 3 years ago

“Order took over two weeks to arrive, despite 3 emails and 1 telephone call to chase this. Dreadful communication and customer service. I placed a small order initially to see what it would be like to deal with this company. They won't be getting any further business from me. I absolutely understand lack of staff due to Covid working, but do not understand dreadful lack of communication - no excuse whatsoever and no apology either!”

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Posted 3 years ago

“A fantastic service with a very knowledgeable team. And next day delivery service”

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Posted 3 years ago

“Perfect Services and Perfect good on time”

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Posted 3 years ago

“Quickly delivered and very well packed. I rang to check stock availability before ordering and the gentleman I spoke too was very helpful and rang back very quickly after checking it was in stock.”

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Posted 3 years ago

“Purchased arrived well packed within a week.”

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Posted 3 years ago

“Great service. Easy to find what I wanted and good quality product!”

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Posted 3 years ago

“I could not believe it when my package came only two days after my order was placed. I am happy with the product will be back very soon as I need some more equipments”

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Posted 3 years ago

“Well packaged, good quality especially liked the metal straws”

Helpful Report

Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews