Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Revamped our Deli area. Excellent product range and competitvely priced. All delivered promptly too.”

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Posted 3 years ago

“Right Items - on time !”

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Posted 3 years ago

“Very pleased with my purchase. Good delivery and well packaged. Thank you.”

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Posted 3 years ago

“Unfortunately, after waiting over a month for delivery of my order and receiving absolutely no communication from Crosbys, I had to chase them! They came back to me within 2 days apologising for the long wait which was due to one of my items no longer being available and for which they refunded me straightaway. I received the rest of my order the next day and was very pleased with both items. However, although the frying pan is beautifully non-stick - the handle gets very very hot! Thankfully, it's a very long handle so you can hold it on the end or with a cloth, but i Crosbys' products are very good, but I fear that if I hadn't have chased them - I would still be waiting for my order which is why I gave them 3 stars.”

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Posted 3 years ago

“One item arrived broken, received replacement within a couple of days. Would look to buy from again, really good efficient customer services.”

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Posted 3 years ago

“Great little swing top bottles. Service was fast and all were delivered in good condition. I bought these for wedding favours and they make a great addition to the tables and will also be reusing them in my kitchen cupboards!”

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Posted 3 years ago

“I shopped around for the best price and Crosby's came out on top. The items were delivered very quickly and I was very happy with their service.”

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Posted 3 years ago

“Speedy delivery but one large dinner plate seemed to be missing sufficient decoration around the rim! These would be sold as second in the Worcester factory shop near me!”

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Posted 3 years ago

“Really happy with the products really well packed and love the care and support given from the team!”

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Posted 3 years ago

“I really like the mugs I have ordered from Crosby’s, however, they took a long time to be dispatched!”

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Posted 3 years ago

“Such a great shopping experience. Olivia in Customer Services was so helpful in dealing with my order from which I had left off a few of the items. Great items, great service. I would highly recommend Crosbys.”

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Posted 3 years ago

“Product delivered as advertised. It arrived on time and was well packaged so the glasses were ready to go out of the box.”

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Posted 3 years ago

“Excellent service supplying a quality product.”

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Posted 3 years ago

“Lovely glasses, quick delivery”

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Posted 3 years ago

“Great service yet again, delivery was on time and complete.”

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Posted 3 years ago

“Excellent supplier that deliver expectations.”

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Posted 3 years ago

“Absolutly awesome prices, comunication ! Will order more kitchen staff for sure! Thank you very much”

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Posted 3 years ago

“Very happy, seem good quality and delivered in a timely manner”

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Posted 3 years ago

“Great product. Great service. Very fast delivery. Will definitely be buying again.”

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Posted 3 years ago

“Great price. Simple to order. Arrived early. Excellent service. Thank you.”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews