Crosbys Reviews

4.2 Rating 2,695 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, beautiful glassware, looking forward to ordering more glassware in the future.”

Crosbys 5 star review on 26th March 2021

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Posted 4 years ago

“Cant write a review as I ordered the wrong size. I should have ordered for a bigger teapot.”

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Posted 4 years ago

“Lovely glasses, well packed. Needed prompting after waiting 2 or 3 weeks, but was swiftly delivered then.”

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Posted 4 years ago

“None of the items listed on their website were actually in stock, though they took all the money when the order was received. Subsequent communication has been poor”

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Posted 4 years ago

“Fast efficient service at low cost.”

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Posted 4 years ago

“Great product and great value”

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Posted 4 years ago

“Great variety of goods, quick and efficient service”

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Posted 4 years ago

“Crosbys provided the goods I wanted, I received helpful service and the package (glassware) was delivered efficiently and intact”

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Posted 4 years ago

“Good service and very helpful when I had to amend my order”

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Posted 4 years ago

“Great service with an excellent product. Everything just as you would hope!”

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Posted 4 years ago

“I ordered on 31st of January, I have emailed and called. Promised items 2nd week of March. Still waiting. Useless company, dreadful customer service. Glad i didnt place a big order. Happy to take money quickly, no good at sending goods. Feels like theft. Zero stars wasnt an option”

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Posted 4 years ago

“Bought my daughter some flute glasses for her birthday. Beautiful glasses, very good quality. So pleased with my purchase - thank you.”

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Posted 4 years ago

“Very helpful. Arrived on time, even though I did order on the last minute. Very pleased with product/cake stands. Good quality and well priced. Happy customer.”

Crosbys 5 star review on 17th March 2021

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Posted 4 years ago

“Very happy with my flutes and tumblers will use again”

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Posted 4 years ago

“I waited for too long for the delivery and do not receive correspondence to advise delivery date. So I ordered from another source and no longer need these glasses.”

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Posted 4 years ago

“The items were of poor build and quality, the shipping was far exceeded despatch times and despite two contact us forms being sent, neither were replied too. I also did not receive a confirmation email with an order number I would not recommend or order again.”

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Posted 4 years ago

“Fast efficient delivery with an excellent courier who 'go the extra mile' to ensure parcels reach us Our order was extremely carefully packed so no chance of breakages. Thrilled with my mugs.”

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Posted 4 years ago

“Great site, items were delivered promptly and very well packaged.”

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Posted 4 years ago

“Your just a JOKE SHOP if you sold food it would most probably be inedible like your selling of goods that you do not hold in stock, Utterly sorry I ever had to deal with the likes of crosbys.”

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Posted 4 years ago

“Glad is quality, very satisfied.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,695 reviews