Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality products with quick delivery at great prices.”

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Posted 3 years ago

“Order wasn’t shipped out as quick as I’d hoped but once I called they were very polite and got my order to me next day, will be using this company again :)”

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Posted 3 years ago

“Haven’t used my mini cast iron casserole dishes yet but they certainly look the part. Price and service was spot on. Thank you.”

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Posted 3 years ago

“First class products and service. Could find what I was after anywhere else.”

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Posted 3 years ago

“After placing my order its was so slow that even till 2day i havemt recived my product. Really not happy with service. So guys check think before u order.”

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Posted 3 years ago

“Phone up and asked about matching saucers which I could not find listed. This was put back on website and code given time to order which I have and received brilliant service”

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Posted 3 years ago

“Quick and hassle free service.”

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Posted 3 years ago

“Really good products and very competitively priced!!”

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Posted 3 years ago

“Great product, great service and speedy delivery!”

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Posted 3 years ago

“Plates were beautiful, sadly one was broken but it was replaced very quickly. Wonderful Customer service. Highly recommend.”

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Posted 3 years ago

“Excellent service. Order arrived promptly and well packaged. Would definitely recommend this company and will use again.”

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Posted 3 years ago

“Delivery as stated and very well packaged so products arrive undamaged. Glass dome with marble base as stated, after first time of using marble was marked presumably with fat content of cakes displayed. There were no care instructions so did not realise this would be an issue- the marble is porous- perhaps I should have realised- but it spoils the look of the piece. Therefore I am disappointed with the product and would not have bought it had I realised this was the case.”

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Posted 3 years ago

“Very good and efficient!”

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Posted 3 years ago

“Very pleased with the service and items.”

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Posted 3 years ago

“Ordered spoons on 30th December 2020 it did say to expect a few day delay due to covid.still not received them, when I emailed they have said might get delivery end of February.”

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Posted 3 years ago

“Items have not arrived yet although ordered on the 29/12. I have emailed twice to hasten but no response.”

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Posted 3 years ago

“I ordered some black ironstone plates and bowls early December last year for Christmas present. Received plates just before Christmas but the bowls still did not arrive!!! And no update from Crosbys !”

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Posted 3 years ago

“I love my seaspray porcellite dinner set, the colour reminds me of the beautiful turquoise seas in the Greek Islands.”

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Posted 3 years ago

“Not happy with the product or service. Delivery was very late and then the plate came tarnished with stain, contacted customer service but did not receive any response from them at all.”

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Posted 3 years ago

“Quick to respond and resolve matters of delivery delay beyond their control. Quality products with very competitive prices. I highly recommend Crosby’s”

Helpful Report

Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews