Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I missed some items on my order I keep writing to the customer service and no answer”

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Posted 4 years ago

“I was kept in contact throughout with clear information from Crosbys from placing my order to receiving it.”

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Posted 4 years ago

“my item has arrived damaged on 11/6/20 which I reported as advised same day however still not had a response”

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Posted 4 years ago

“The items I've received a great, but I had to chase my order a month after my money was taken as I had no updates. I've also only received 2/3 of my order so will have to chase them again. Not sure I will be making another order as the customer service had been disappointing.”

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Posted 4 years ago

“Very good service and delivery. Glasses well packed and look very good cant wait to try them. Will ordering again without hesitation.”

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Posted 4 years ago

“Excellent service, great range of products for everyone”

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Posted 4 years ago

“Hi Just used my high gloss floor polish and wow it’s brilliant and easy to apply”

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Posted 4 years ago

“Wrong item received but rectified quickly”

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Posted 4 years ago

“I can not review my order of a cycle seat as it has not arrived after weeks!!!”

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Posted 4 years ago

“Good quality glass”

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Posted 4 years ago

“Ordered two skorts. Thought this was a UK company! Arrived from a China warehouse and product was too big and awful quality. Dont buy as impossible to return and now I have lost £40!!!”

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Posted 4 years ago

“Excellent guality items. Gtear service.”

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Posted 4 years ago

“Very quick and efficient service. Goods arrived well packed.”

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Posted 4 years ago

“Excellent , quick, very efficient service.”

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Posted 4 years ago

“Added Manhattan Utopia to my existing cutlery collection. The style is modern plain and looks stunning whether you use for a dinner party or every day use. Crosby's were very reasonable and efficeint during these strange times! Thank you Crosby's”

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Posted 4 years ago

“Nothing wrong with gloves but received approx 1 mo th after order placed. I appreciate the covid sutuation but an update would have been nice?”

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Posted 4 years ago

“Really good value for money, the 'open up' wine glasses are stunning.”

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Posted 4 years ago

“I ordered a set of 6 glasses. one was broken and I have emailed twice including a photograph of broken glass and have he=ad no response.”

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Posted 4 years ago

“Been searching for months for the glasses I finally found and brought! Quick and excellent with transporting. Would highly recommend”

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Posted 4 years ago

“Item came in two pieces, broken. I suggest both quality of product and packaging were substandard. I'm waiting to hear from Crosbys.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,687 reviews