Crosbys Reviews

4.2 Rating 2,710 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a cocktailset that had to be delivered outside the UK and was very pleased that they informed me in every step of the process. The package was delivered within 10 days, nothing was broken and the package contained what I ordered, so that's perfect! Overall I am very satisfied!”

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Posted 8 years ago

“Really good service, easy ordering process and the order received very quickly. It's hard to see exactly how the copper looks in reality from photos due to the shine and reflection but they are absolutely beautiful. I also had a query re the VAT and my call was answered and responded to efficiently and clearly. I have already recommended the service to a friend who is looking for some copper homeware.”

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Posted 8 years ago

“Always top quality products at a reasonable price; I wouldn't go anywhere else before checking crosbys first!”

Crosbys 5 star review on 21st December 2016

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Posted 8 years ago

“Excellent service, as always. Efficient and prompt order and delivery.”

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Posted 8 years ago

“Terrific service at a terrific price. Searching for the new 'Open Up' style of wine glasses on a recent trip to France, thought they were rather expensive. However, Crosbys' had the exact same product at half the price! And, although I live at the other end of the country, delivered the very next day for free!! Both wine and champagne glasses are terrific - really good value and have been perfect for early Christmas celebrations. So, a first class product from a first class Supplier. Can't rate Crosbys high enough for an excellent service!”

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Posted 8 years ago

“First class for Customer Service. Helpful and informative and delivery came faster than expected too!”

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Posted 8 years ago

“Although the product was very good and the price competitive the delivery took almost a month and no updates as to why the delivery had taken so long.”

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Posted 8 years ago

“I ordered some glasses , I contacted you twice to check on a delivery date . I was assured I would have them by my required date. They did not arrive when I contacted you again I was told that you had half the order and were waiting for the other stock . I asked you to sent what you had in stock , both items arrived the next day ! Poor customer service with no contact from your selves .”

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Posted 8 years ago

“Excellent product. Best price I was able to find. Delivered quickly .”

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Posted 8 years ago

“Absolutely spot on with a great range to choose from very easy to place an order and easy to pay securely and a quick delivery. I no longer need to browse the Web when I can buy with confidence from crosbys”

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Posted 8 years ago

“Super fast delivery and excellent service. Absolutely love my wine glasses”

Crosbys 5 star review on 20th December 2016

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Posted 8 years ago

“I ordered some glasses less than 2 weeks before Christmas and they were delivered on the next but one day! They were packed beautifully and I had emails to let me know they were on their way and then delivered. Fantastic service! Would highly recommend!”

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Posted 8 years ago

“This is a very good top of the range cocktail making kit. I bought it as a birthday present for my son who had just completed a Bar Tendering course in London. It was neatly packaged and had everything he needed. He has used it on many occasions for parties and found it very comprehensive and reliable. All the equipment is good quality, robust and easy to clean. I would recommend it as a far better alternative to cheaper cut down versions you can buy off amazon. Shame it doesn't come in a box which can be used to store the equipment or carry it around with you.”

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Posted 8 years ago

“Great range of products and easy to order online. Got my delivery next day which was great. Will definitely use again.”

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Posted 8 years ago

“Good prices and fast delivery”

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Posted 8 years ago

“Bought a cocktail shaker kit and it arrived on time in perfect condition. I've used it over the weekend and it's a quality set that gets the job done.”

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Posted 8 years ago

“Quick and efficient delivery. Items were well packed”

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Posted 8 years ago

“All products were exactly as described, communication from Crosbys was excellent, and the items arrived safe and sound. Thanks.”

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Posted 8 years ago

“Very pleased with my purchase delivered on time too will certainly buy again”

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Posted 8 years ago

“Great communication. Great quality supplied. Great service. Delighted.”

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Posted 8 years ago

Crosbys is rated 4.2 based on 2,710 reviews