Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service and lovely glasses, thank you.”

Helpful Report

Posted 4 years ago

“Lovely glasses + at a very reasonable + competitive price. They arrived in good time too. Will purchase more in future from this seller.”

Helpful Report

Posted 4 years ago

“Swift delivery with time & date given. Beneficial being able to identify alternative delivery option”

Helpful Report

Posted 4 years ago

“Helpful, there is always someone to speak to if there are any problems. The staff are respectful and friendly and the products are really good quality. I've ordered twice and will continue to order for my coffee shop. The Porcelite seasons range looks much more beautiful than the photos depict.”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“Terrible. Not all my order arrived and no response when questioned.”

Helpful Report

Posted 4 years ago

“Excellent prices and speedy delivery. We were kept updated during the delivery process. We are very pleased with the glassware we received - Chef & Sommelier Open Up 55cl Tannic Glasses as well as some whisky glasses from the same range - and will order again from Crosbys.”

Helpful Report

Posted 4 years ago

“Very efficient service and delivered promptly. I will definitely use them again.”

Helpful Report

Posted 4 years ago

“Love the steak knives I have just bought! They are of great quality and I am sure will last for many years”

Helpful Report

Posted 4 years ago

“Quality and pricing is always great. My only gripe is that the communication of dispatch is poor if items are out of stock or been delayed.”

Helpful Report

Posted 4 years ago

“Great value storage jars that are a perfect size to fit into pull-out larder shelving - two sit side by side easily. Good service from the company. Recommended”

Helpful Report

Posted 4 years ago

“The wine glasses we wanted were quite unusual and not available from the usual retail outlets. Crosby’s had a fantastic selection and very competitive prices. For delivery they were very well packed and very quick with no breakages.”

Helpful Report

Posted 4 years ago

“I have not received my order it came up as returned to depot and no card was left to say why I emailed you last friday but no reply therefore i cannot review this . Please help to find my order or i will need a refund .thankyou”

Helpful Report

Posted 4 years ago

“Fabulous personable customer service from your lovely lady Dawn. Items (Champagne flutes£ arrived promptly, well wrapped and in tac. Had originally ordered the same items via Amazon Prime and not only did they cost more through Amazon, they arrived smashed and I had to send them back.”

Helpful Report

Posted 4 years ago

“Arrived in good time and all is perfect. The only criticism I have two wine glasses were in a huge box, with so much bubble wrap, which I’m sure wasn’t needed. But I suppose, better safe then sorry”

Helpful Report

Posted 4 years ago

“Good quality products but took over two weeks for delivery. I would order from Crosbys again but factor in lead time”

Helpful Report

Posted 4 years ago

“I have been waiting over 2 weeks for 3 griddle scrapers, I have sent 2 emails to ask there whereabouts and had no reply to either. Very poor service and customer service stay well clear 😡”

Helpful Report

Posted 4 years ago

“Delivery in less than 24 hours. Amazing.”

Helpful Report

Posted 4 years ago

“Speedy delivery.Most impressed.”

Helpful Report

Posted 4 years ago

“Product great but the service pretty poor had to chase order via email and phone they didn’t both getting back to me and I had to chase again was promised a delivery date after complaint the date came and went another phone call and they still hadn’t sent package need to do better”

Helpful Report

Posted 4 years ago

Crosbys is rated 4.2 based on 2,664 reviews