Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with this product and even more so that Matt made sure that i got it in just a days time, ready for a Business event i had. Very good quality and will definitely be coming back to purchase again for future events.”

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Posted 8 years ago

Hello Charlotte, Thank you for your kind review. I'm glad we could be of assistance. If you need anything in the future just give me a shout. ~Nat @ Crosbys

Posted 8 years ago

“Fantastic price, quality and service with a speedy delivery....spot on :)”

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Posted 8 years ago

“Had an order delivered two bits missing called twice they said I would be credited to my account nothing happened I'm now calling for the third time not good enough”

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Posted 8 years ago

Hello Stephen, Apologies for the delay with your refund. I have now processed this for you. Kind Regards, Nat @ Crosbys.

Posted 8 years ago

“I ordered a probe and fridge thermometer. They arrived sooner than I expected and in time for the environmental health visit so pleased about that. Sound looking thermometers.”

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Posted 8 years ago

“Lovely product, dreadful customer service and delivery.”

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Posted 8 years ago

Hello Helen, I am glad you like the products but I do apologise for the bad customer service you received. It shouldn't have happened and taking that on board, we've taken a few steps to try improve this for our customers in the future. Kind Regards, Nat @ Crosbys.

Posted 8 years ago

“Will be ordering can off your site”

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Posted 8 years ago

“Glasses where just as described. Very happy with purchase.”

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Posted 8 years ago

We're glad you like the glasses. Hope you enjoy them! ~Nat @ Crosbys

Posted 8 years ago

“Lovely cutlery received promptly”

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Posted 8 years ago

Thank you for your review Frances, very kind. ~Nat @ Crosbys

Posted 8 years ago

“After 3 weeks i am still waiting for my order to be completed. Original order was 4 forks, 2 knives, and 18 x19.5cm oval dishes. Order that came 6 knives no folks and 18 16.5 oval dishes. The dishes where picked up. They said we could keep the knives but they had no 19.5 dishes left in stock, would we take the next size up which we agreed to 21cm. They then delivered 18x25cm oval dishes along with our forks . we have let your company know that we do not wish to have the 25cm dishes as these are too large and we are still awaiting for these to be picked up and 21cm to be delivered. please can someone let us know what is going on. Also i suggest whoever is ticking off the deliveries is questioned before you start losing business.”

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Posted 8 years ago

“Products arrived in good time. Well wrapped and with "Fragile" labels clearly displayed. Items all received in pristine condition . Would definitely recommend to others!”

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Posted 8 years ago

“Beautiful copper mugs. Looking forward to having a Gin in them!”

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Posted 8 years ago

We're glad you like them Sarah. Save some Gin for us! ~Nat @ Crosbys

Posted 8 years ago

“The service was excellent and very delivery prompt x”

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Posted 8 years ago

“goods were exactly as described and great quality- exactly what I had hoped for !”

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Posted 8 years ago

“Very fast and efficient service, would highly recommend.”

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Posted 8 years ago

“My glasses arrived within 5 days of ordering them, they are beautiful and I am extremely excited to use them! Would buy from Crosbys again.”

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Posted 8 years ago

“Quick turnaround, good pricing. Happy to recommend.”

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Posted 8 years ago

“Very happy with purchase fast delivery well packed will use again in near future”

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Posted 8 years ago

“Easy to order. Very quick delivery. Competitive prices”

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Posted 8 years ago

“Nice choice of basic and professional barware! Reliable delivery.”

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Posted 8 years ago

“Slight problem with the order, but it was easily resolved. Excellent service.”

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Posted 8 years ago

Hello Geoff, Thank you for the review, despite the slight problem. I'm glad we were able to resolve this for you. Regards, Nat @ Crosbys.

Posted 8 years ago

Crosbys is rated 4.2 based on 2,665 reviews