Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the service, speed and efficiency of our purchase from Crosby's and especially that your courier gives an hour slot for anticipated delivery on the specified day. So very much more helpful than "sometime between 8.00 am and 7.00 pm"!!”

Helpful Report

Posted 8 years ago

Hello Peter, Thank you for the review. We do try to get our items to you as fast as possible and we're glad we can offer you a timed delivery slot. It does come in handy sometimes. Regards, Nat @ Crosbys.

Posted 8 years ago

“Very prompt but sent the wrong order (glass size) but put it right immediately and the glasses were swapped over. Always a good sign of customer service when things are put right immediately with no fuss. Highly recommended”

Helpful Report

Posted 8 years ago

“I have found Crosbys to be an extremely accommodating company, very fast and efficient. Their Customer Service is excellent. This is the first time I have used their service and will certainly be purchasing from them again. They also have an effective website. I recently had to return a couple of Chefs jackets to exchange, due to me ordering the wrong size, sorted immediately! I would highly recommend using Crosbys for your Catering needs, Happy customer.”

Helpful Report

Posted 8 years ago

“Posted this cup on Facebook and so many of my friends asked where to buy one!! Great cup, so beautiful and looking forward to all the benefits of drinking from a copper cup! Thanks x”

Helpful Report

Posted 8 years ago

Hello Roselynn, Thank you very much for the review. After a quick Google search, I hadn't realised there were so many benefits to using copper! I'm glad you like the cup and that your friends like them too. Regards, Nat @ Crosbys.

Posted 8 years ago

“Very efficient service from Crosbys, I have used this company in the past and would definitely use again.”

Helpful Report

Posted 8 years ago

“Wonderful glasses and great service. Box was very well padded-they were never going to break”

Helpful Report

Posted 8 years ago

“Good communication, helpful customer service and first class products”

Helpful Report

Posted 8 years ago

“Excellent service. Nothing was too much trouble. Goods (glassware) arrived on day stated when ordering, well packaged and in perfect condition. Can't recommend Crosbys highly enough. Will definitely use again.”

Helpful Report

Posted 8 years ago

“I'm a private individual, not a commercial concern, who just wanted a decent set of crockery that will hopefully last. Having checked out various brands I settled on Porcelite as a traditional appearance white plate style. A quick search on the internet brought up Crosbys, who had the goods at the right price and were prompt in delivery.”

Helpful Report

Posted 8 years ago

“As described and delivered packaged well.”

Helpful Report

Posted 8 years ago

“Fantastic quality product and fast delivery really impressed. Great prices too!”

Helpful Report

Posted 8 years ago

“Ordered open up glasses and was very pleased with them. They arrived quickly and well packed. Great service e. Will use Crosby again.”

Helpful Report

Posted 8 years ago

“Good product at the cheapest price available. Despatch not the fastest but would definitely use again.”

Helpful Report

Posted 8 years ago

Thank you very much for the feedback. It's great to know that we're competitive. We are working hard to improve delivery times so it should be better next time you order.

Posted 8 years ago

“Hi had great hand along from start to finish would recommend , them to anyone ,”

Helpful Report

Posted 8 years ago

Thank you very much for the review. It is greatly appreciated and it's good to know we're providing a good service.

Posted 8 years ago

“Easy web site to negotiate. Goods arrived well packaged, as advertised and within the time stated. I will definitely be using this company again.”

Helpful Report

Posted 8 years ago

Fantastic review. We're glad you found our new website easy to use. Look forward to working with you again.

Posted 8 years ago

“Delivered promptly. Good service from ordering to receiving my wine glasses. Glasses are lovely quality...”

Helpful Report

Posted 8 years ago

“Dishes excellent quality as described. Pleased with purchase and service.”

Helpful Report

Posted 8 years ago

“Bought the wine & champagne flutes , prompt delivery and absolutely loving the glasses.”

Helpful Report

Posted 8 years ago

Thank you for the lovely review and photo. I hope you enjoy whatever you put in the glasses!

Posted 8 years ago

“Very happy with the product, packaging, speed of delivery and delivery itself. Would have been useful to have known roughly when the item was going to be delivered.”

Helpful Report

Posted 8 years ago

“easy to use website and efficient delivery”

Helpful Report

Posted 8 years ago

Crosbys is rated 4.2 based on 2,665 reviews