Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent the bowls which I wanted got them so happy”

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Posted 3 years ago

“Plates and glasses were great, but the package took a real beating. See photo. I think it’s the delivery company but Crosby could of put more fragile labels on the box”

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Posted 3 years ago

“I would highly recommend”

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Posted 3 years ago

“Poor customer service. Ordered back in May and phoned once and was told would be dispatched that day . Still nothing. Cancelled order 3 weeks ago for a refund that i was told would be processed immediately, still nothing! Very poor service, i know times are tough but this is a joke !”

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Posted 3 years ago

“I have been waiting for my products for 2+months and till haven't received them as yet which is awful. Customer service is very poor and no update via phone or email of my order delayed or any kind of an update.”

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Posted 3 years ago

“Crosby’s service was excellent, they delivered within 2-3 days of the order being placed. Excellent product at a very competitive price”

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Posted 3 years ago

“Great value, quality product dispatched quickly”

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Posted 3 years ago

“On the slow side of the service as i received my order after nearly 3 weeks and part of the plates were broken on delivery”

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Posted 3 years ago

“Love these glasses this is my second purchase. Delivery very quick.”

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Posted 3 years ago

“Great glasses. A bit on the large size but beautiful”

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Posted 3 years ago

“Great products and very quick dey”

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Posted 3 years ago

“Great fast delivery”

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Posted 3 years ago

“Quick response to emails. Order as expected. Competitive prices. Will use again. Highly recommended.”

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Posted 3 years ago

“great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,”

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Posted 3 years ago

“Things missing off the order, poor customer service. First time I have used them, will not again”

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Posted 3 years ago

“Crosby have been brilliant. Olivia helped me order my products. then when my order came there was an issue with the colour. Emily helped me with that. A very good experience thanks Denise O Neill”

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Posted 3 years ago

“Delivery took a lot longer than expected also plate sizes were smaller than expected !!!”

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Posted 3 years ago

“I am happy with the product i purchased but i got the delivery much later.”

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Posted 3 years ago

“Very poor delivery service.”

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Posted 3 years ago

“Excellent , friendly and efficient customer service , The martini glasses and gin glasses are perfect, just what I was looking for, Packaging was very good , I look forward to serving cocktails to guests in them thank you”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews