Crosbys Reviews

4.2 Rating 2,694 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these glasses this is my second purchase. Delivery very quick.”

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Posted 3 years ago

“Great glasses. A bit on the large size but beautiful”

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Posted 3 years ago

“Great products and very quick dey”

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Posted 3 years ago

“Great fast delivery”

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Posted 3 years ago

“Quick response to emails. Order as expected. Competitive prices. Will use again. Highly recommended.”

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Posted 3 years ago

“great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,”

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Posted 3 years ago

“Things missing off the order, poor customer service. First time I have used them, will not again”

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Posted 3 years ago

“Crosby have been brilliant. Olivia helped me order my products. then when my order came there was an issue with the colour. Emily helped me with that. A very good experience thanks Denise O Neill”

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Posted 3 years ago

“Delivery took a lot longer than expected also plate sizes were smaller than expected !!!”

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Posted 3 years ago

“I am happy with the product i purchased but i got the delivery much later.”

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Posted 3 years ago

“Very poor delivery service.”

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Posted 3 years ago

“Excellent , friendly and efficient customer service , The martini glasses and gin glasses are perfect, just what I was looking for, Packaging was very good , I look forward to serving cocktails to guests in them thank you”

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Posted 3 years ago

“Fantastic glasses! Heavy and good quality. I get lots of compliments on them.”

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Posted 3 years ago

“Excellent, thank you”

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Posted 3 years ago

“Very slow delivery, almost as though they forgot our order. Have been waiting 2 and a half weeks with no word about dispatch and order still 'processing' until we emailed chasing at which point we finally got a dispatch notice”

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Posted 3 years ago

“Still awaiting half of the items . Even says dispatched within 48 hours . Order placed over 2 weeks ago. Contacted supplier promised some items to be delivered las Thursday still awaiting .”

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Posted 3 years ago

“Terrible service”

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Posted 3 years ago

“Good communication from customer services, good range of high quality products”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Great service. Delivered quickly and very responsive when j called them with a query. Will definitely use this company again”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,694 reviews