Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic glasses! Heavy and good quality. I get lots of compliments on them.”

Helpful Report

Posted 3 years ago

“Excellent, thank you”

Helpful Report

Posted 3 years ago

“Very slow delivery, almost as though they forgot our order. Have been waiting 2 and a half weeks with no word about dispatch and order still 'processing' until we emailed chasing at which point we finally got a dispatch notice”

Helpful Report

Posted 3 years ago

“Still awaiting half of the items . Even says dispatched within 48 hours . Order placed over 2 weeks ago. Contacted supplier promised some items to be delivered las Thursday still awaiting .”

Helpful Report

Posted 3 years ago

“Terrible service”

Helpful Report

Posted 3 years ago

“Good communication from customer services, good range of high quality products”

Helpful Report

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

“Great service. Delivered quickly and very responsive when j called them with a query. Will definitely use this company again”

Helpful Report

Posted 3 years ago

“Poor service . Ordered and received notification of delivery in 48hours. 7 weeks later after two emails requesting update and full refund, to which I received no response, the glasses arrived. Fortunately all in tact. Sorry but as nice as the glasses are I would not recommend!”

Helpful Report

Posted 3 years ago

“Despite the Pandemic, hospitality reopening and assumed supply constraints the crockery arrived in good order and time. The system was easy to use and understand.”

Helpful Report

Posted 3 years ago

“Great hassle free order”

Helpful Report

Posted 3 years ago

“Great glasses and arrived promptly”

Helpful Report

Posted 3 years ago

“Very poor service. Waited 2 months, no communication, received 1 item out of 4....”

Helpful Report

Posted 3 years ago

“Easy to order. Glasses were gorgeous and arrived very well packaged. Prompt delivery 👍🏼”

Helpful Report

Posted 3 years ago

“I have contacted you over a week ago regarding my order no 52982. I still have not received this order and was in formed last Monday that it would be with me in a couple of days . Could you please advise?”

Helpful Report

Posted 3 years ago

“fantastic choice of bar glasses.... everything in my order was top quaility ps The Welly Boot glassess are FAB”

Helpful Report

Posted 3 years ago

“Excellent designed glasses. Well packed and prompt delivery. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Monumentally slow service with very little contact despite repeated attempts. Got the goods eventually after several emails and social media contacts.”

Helpful Report

Posted 3 years ago

“Bought 3 set dipsensers for new kitchen, not used yet but checked product upon delivery, very good quality, look amazing, cant wait to put them in place”

Helpful Report

Posted 3 years ago

“Excellent product. Excellent service”

Helpful Report

Posted 3 years ago

Crosbys is rated 4.2 based on 2,662 reviews