Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the glasses great quality! And fast delivery”

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Posted 3 years ago

“So impressed with the brilliant customer service; so helpful and very fast delivery. The jugs I ordered were fantastic quality for the price - I am delighted with them! Would highly recommend. Thanks again.”

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Posted 3 years ago

“Customer service & length of time before delivery was very poor. Stated online items were in stock but was told it wasn’t in stock on the phone when they didn’t arrive. Next I was told they were being put on the carrier as we spoke…….. still no delivery, days later & many more phone calls they blamed delivery driver. Would be reluctant to use again & felt I was not told the truth”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Great product range good prices and prompt delivery”

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Posted 3 years ago

“Excellent the bowls which I wanted got them so happy”

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Posted 3 years ago

“Plates and glasses were great, but the package took a real beating. See photo. I think it’s the delivery company but Crosby could of put more fragile labels on the box”

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Posted 3 years ago

“I would highly recommend”

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Posted 3 years ago

“Poor customer service. Ordered back in May and phoned once and was told would be dispatched that day . Still nothing. Cancelled order 3 weeks ago for a refund that i was told would be processed immediately, still nothing! Very poor service, i know times are tough but this is a joke !”

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Posted 3 years ago

“I have been waiting for my products for 2+months and till haven't received them as yet which is awful. Customer service is very poor and no update via phone or email of my order delayed or any kind of an update.”

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Posted 3 years ago

“Crosby’s service was excellent, they delivered within 2-3 days of the order being placed. Excellent product at a very competitive price”

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Posted 3 years ago

“Great value, quality product dispatched quickly”

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Posted 3 years ago

“On the slow side of the service as i received my order after nearly 3 weeks and part of the plates were broken on delivery”

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Posted 3 years ago

“Love these glasses this is my second purchase. Delivery very quick.”

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Posted 3 years ago

“Great glasses. A bit on the large size but beautiful”

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Posted 3 years ago

“Great products and very quick dey”

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Posted 3 years ago

“Great fast delivery”

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Posted 3 years ago

“Quick response to emails. Order as expected. Competitive prices. Will use again. Highly recommended.”

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Posted 3 years ago

“great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,”

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Posted 3 years ago

“Things missing off the order, poor customer service. First time I have used them, will not again”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,687 reviews