Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we ordered goods on 28th November then got an email to say part of our goods would not be available till 3rd January to which I replied that's fine keep the money and when they come in send them out. Then they sent refund for the items that would not be available till 3rd and January and our other items still have not arrived I have emailed but not got a reply? I will try and ring and reorder the goods that were to be available 3rd January. Just want the goods as they look great!!!!!!!!!!!!”

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Posted 5 years ago

“Still waiting for it. Merry Christmas”

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Posted 5 years ago

“Super items, great quality too. Customer service was excellent too, rang up and changed delivery, very helpful. Will definitely recomend and buy again. Thanks”

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Posted 5 years ago

“Very quick service even at Christmas, glasses ordered and came beautifully packed”

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Posted 5 years ago

“I have been waiting longer than I would have liked for these bowls and when the bowls arrived they were broken. Their courier just threw them into our restaurant without saying a word to anyone and just left them. I have written to Crosby’s about this and have yet to have a response. Perhaps o will get one now I have left a public and honest review.”

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Posted 5 years ago

“The glasses I ordered were perfect, and delivered as promised. Great customer service means I will definitely use them again”

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Posted 5 years ago

“Excellent glasses so happy with my purchase. Did have to chase my delivery but was then sent the same day I chased so all good.”

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Posted 5 years ago

“Most of the order arrived but took a long while to come even though it said they were in stock when I ordered. Two plates were broken and 6 bowls did not come in this order. Items were needed for Christmas so I was disappointed.”

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Posted 5 years ago

“I enjoy the shopping although I had some of the cups delivered already Brocken and I try to contact the seller first by the phone and then I email but I had no reply and i was exspecing a reply but didn’t happen yet I know is a busy time of the year and i guess I give few more days I don’t know if i should send it back or els”

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Posted 5 years ago

“Excellent service, Peter kept me very well informed about my order via email. I would recommend this company. M Anderson”

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Posted 5 years ago

“Beautiful glasses, so unusual. Fast delivery, great value and and excellent customer service.”

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Posted 5 years ago

“These hi ball glasses were exactly what we needed. And we got them in time for Xmas too”

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Posted 5 years ago

“Ordered Porcelite Torino espresso cups and saucers.Arrived well packed and intact,very prompt delivery. Delivery cost is expensive,if you order just set of cups,so might be thoughtful to have free delivery on small orders... Otherwise very happy with my classic Italian espresso cups”

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Posted 5 years ago

“Easy to order delivery received in tact happy with the product”

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Posted 5 years ago

“Great Company, Goods received very quickly highly recommend”

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Posted 5 years ago

“Ordering was quick and fast but delivery was very poor”

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Posted 5 years ago

“thank you for your prompt attention to my recent order. I will certainly bear Crosbys in mind should I need further catering supplies”

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Posted 5 years ago

“Very quick delivery, good quality glasses perfect for Prosecco.”

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Posted 5 years ago

“Glasses not received yet tracking says the have been. At this point I can only rate them as very poor as these are a Christmas present which I now do not have and I am out of pocket. Appears that whoever they get to deliver could be fraudulent/or inept based on the information I have. Will happily change my review if their customer service is better than there delivery agent.”

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Posted 5 years ago

“Arrived all intact and on time. Great service.”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,665 reviews