Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from crosbys, arrived on time and good packaging very pleased and will use them again.”

Helpful Report

Posted 5 years ago

“Initially we used Crosby's for their excellent range of glassware, we now buy a larger range of items as we find them to be easy to order from, very prompt on deliver but above all in these times of increasing costs we have found them to be competitively priced”

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Posted 5 years ago

“Two sets of glasses ordered, hi-ball and fizz. Very well packaged (plenty of bubble wrap) and love the look of them. Nice to hold too. If I had one negative thing to say is that both boxes were taped together so if they were bought as a gift, both boxes were ripped when separated.”

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Posted 5 years ago

“Excellent service and received goods in reasonably quick time.”

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Posted 5 years ago

“Efficient and extremely pleasant to deal with.”

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Posted 5 years ago

“Acceptable Service”

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Posted 5 years ago

“A pleasure to do business with Crosbys. Website was user-friendly and easy to use. Pricing attractive and order and delivery information readily available. I will definitely use them again and will recommend them to friends. A very good purchasing experience! Thank you. Mrs B, Farnham.”

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Posted 5 years ago

“Gorgeous chunky tall glasses arrived quickly & very well packed. Thank you.”

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Posted 5 years ago

“Great quality, shipped pretty fast.”

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Posted 5 years ago

“I was a little disappointed that the glasses didn’t arrive in time for Christmas but once I spoke to somebody on the telephone she explained that there had been a delay and told me when they would arrive, which they did & pleased with the purchase”

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Posted 5 years ago

“Easy to use service and friendly staff”

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Posted 5 years ago

“Mix up with one of the items. Resolved with one phonecall. Fast, efficient, and excellent value. Highly recommend.”

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Posted 5 years ago

“Acceptable but only just. No problems with pricing or product but delivery was not when promised (was a Christmas present) and no reply to emails sent.”

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Posted 5 years ago

“Awful customer service. I received my order with a broken glass, I called the helpline and I was told to send an email with images to your orders email. I emailed on the 10th December, asked for an update on the 17th December and called again on the 20th December where I asked for another update. I still have not received any communication or the replacement item.”

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Posted 5 years ago

“Love the weight and quality of the glasses would buy again. The delivery was as promised”

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Posted 5 years ago

“Faultless service ....fast delivery will use again”

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Posted 5 years ago

“I ordered a dinnerware set as a Christmas gift. It was delivered well within the estimated time and packaged well. The porcelite set was beautiful and exactly as pictured on the website.”

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Posted 5 years ago

“Very good quality glasses”

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Posted 5 years ago

“I dont have my order !!!”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,665 reviews