Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products arrived quickly and packaged amazingly Thank you. Love my new glasses. Would definitely use you again”

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Posted 5 years ago

“Speedy delivery, well packaged and lovely glasses”

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Posted 5 years ago

“Good quality knife well packed. in its own safety case.the only moan I have is the p&p to expensive for such a light parcel. Most i have paid is£4.99p and that was a box the biggest one you could get.”

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Posted 5 years ago

“Quick efficient service.”

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Posted 5 years ago

“Product is good, delivery wasnt fast not like Amazon standards. The incentive reward of £5 to leave a review is abit pointless if I can't use it against what I just bought the next time round. I feel that's abit misleading as you say use £5 off your next purchase. When you put the code in, it's not valid on rational tablets.”

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Posted 5 years ago

“Excellent range of products, great value and fast delivery!”

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Posted 5 years ago

“Disappointed with delivery. Received part of my first order within a few days but have still not received the undelivered items. Placed a 2nd order a week later 28th Jan, but didn’t receive a delivery date. Chased up after a week on Monday 4th Feb. Still no sign of delivery or a date so had to chase again on Friday 8th Feb and was advised it was being despatched that day. Hopefully will get both the 2nd order and the remaining items from the first order. This is particularly annoying as we opened a new business for the first time and needed the items, having to work around not having them and make do which is not a very good start.”

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Posted 5 years ago

“Wet pleased with the wine glasses I purchased good quality good value for money”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great service. Very happy with my glasses. Well packed.”

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Posted 5 years ago

“Very pleased. Ordered 12 glasses that matched my wife's pattern. Shipped to the USA. All arrived broken. Contacted Peter, replacements were sent out and they arrived today. Very professional and I appreciate the extra effort.”

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Posted 5 years ago

“A lower quality item was substituted and Crosbys didn’t reply to my email”

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Posted 5 years ago

“Great product! Good price. Excellent packaging. Quick delivery.”

Crosbys 5 star review on 27th January 2019

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Posted 5 years ago

“I've been waiting for my delivery longer than expected, up to now I have not got it .”

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Posted 5 years ago

“Great customer service and glasses were delivered so promptly and all in one piece. Will definitely be using again :)”

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Posted 5 years ago

“Swift delivery, such good value in comparison to stores and online shopping sites. A very satisfied customer!”

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Posted 5 years ago

“Everything arrived promptly and as ordered. Crosbys has all the things needed for running a professional kitchen.”

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Posted 5 years ago

“Glasses are great and arrived safely. Slight delay as my order didn't have a delivery date on it as stated when I queried when it was due. But other than that everything fine. Thank you”

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Posted 5 years ago

“Good value for money and a reliable service”

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Posted 5 years ago

“All items arrived in great condition because of the superior packaging. I wasn’t given an estimated delivery date so had to get in touch with the cusotomer relations team but they gave the information promptly and my order arrived on time. Great service!”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,665 reviews