Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, goods arrived well packed, efficiently delivered and humorously dispached. Thank you and well done.”

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Posted 5 years ago

“Spoke to the Sales Department, very helpful and glasses arrived the next day as promised. thank you”

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Posted 5 years ago

“Fast efficient service. The glasses ordered were as expected”

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Posted 5 years ago

“Cutlery is good quality. Packaging needs some more protection or padding inside because the steak knives pierced their boxes and were loose on arrival.”

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Posted 6 years ago

“Ordered coloured plates from Crosbys and arrived in time with perfect condition.”

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Posted 6 years ago

“Very good service,great price and good quality, love my glasswear”

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Posted 6 years ago

“Great value. Beautiful glasswear and speedy delivery”

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Posted 6 years ago

“I bought a set of 6 pasta plates and when I receive them they were too small so I had to return them. I was very disappointed that first I had to pay for the postage £6.50 then I was even more shocked that once I receive my refund was even less of the original price of the plates as apparently one plate was broken even thou I have send them in the original packaging. So paying once for the plates and twice for delivery managed to get 50% of my money. So bare in mind when you order form that company. I personally wouldn't use them again neither recommend.”

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Posted 6 years ago

“Great range and quality of products. Also first class packaging. There’s no need to look anywhere else for glassware.”

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Posted 6 years ago

“Excellent products, fair price, good quality rational tablets. Fast delivery”

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Posted 6 years ago

“Easy order and payment process. Item delivered as scheduled. Quality item and as described. I will definitely order further items from Crosbys. A 5***** company. Thank you.”

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Posted 6 years ago

“Great products, just need to add fragile tape to the packaging, few broken items arrived”

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Posted 6 years ago

“Purchased these glasses as a Christmas present! Tracking was great, I could keep and eye on delivery the whole time. When the box arrived it was not in a good condition however when I opened it up I could see a lot of care was taken to pad the glasses inside. Thankfully nothing was broken. Great glasses will order again!”

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Posted 6 years ago

“Great quality product and fast delivery, very helpful, many thanks”

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Posted 6 years ago

“The classes I ordered were lovely and were delivered promptly”

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Posted 6 years ago

“all went well, from order to delivery... I just felt sorry for the courier who almost disappeared under the weight.. without a complaint ! Good product, fair price, happy customer !”

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Posted 6 years ago

“The service was virtually faultless, you quickly changed my error on the order without question and the package was delivered quickly and safely - well done! G. Smith”

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Posted 6 years ago

“Researching and placing an order was straight forward and easy. Customer Services representative was very helpful. Delivery was somewhat confusing, as one item of four, although stated as 'in stock' subsequently appeared not to be, and delayed the delivery. Still awaiting that one item. I am happy to reccommend Crosbys on my experience to date.”

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Posted 6 years ago

“Very speedy delivery and so pleased with the quality of the product.”

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Posted 6 years ago

“Always reliable and good price”

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Posted 6 years ago

Crosbys is rated 4.2 based on 2,665 reviews