Crosbys Reviews

4.2 Rating 2,710 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,710 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though there was a problem with our order you went over and above to put things right. Everything you promised happened and was very much appreciated, thank you.”

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Posted 7 years ago

“Charged for goods that weren't in stock. 2 weeks to dispatch. The courier firm now can't find my order! They might be the cheapest, but not the best.”

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Posted 7 years ago

“Excellent service and product.”

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Posted 7 years ago

“Good quality items as usual and good customer support from Nat! PDP couriers unprofessional and totally unfazed by their mistakes!”

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Posted 7 years ago

“Everything was o.k. You shipped very quickly, ím happy!”

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Posted 7 years ago

“The order was easy to place, delivery options ideal, and product exactly as described at an excellent price.”

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Posted 7 years ago

“Arrived promptly, good quality product”

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Posted 7 years ago

“I placed an order on October 2 2017 and I have still not received it (it is now February 3, 2018). I have sent several emails asking about the status and I have either been given excuses or not received a reply.”

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Posted 7 years ago

“Good quality glasses.”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Never received it after chasing”

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Posted 7 years ago

“Crosby is an excellent firm with a great choice and nice staff to give advice. Only negative the packaging which came from another firm was a disgrace to the environment. I do realise they didn't want the goods to break but it was such a waste.”

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Posted 7 years ago

“lewis bag looks great! can';t wait to crush some ice for my ice coffee”

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Posted 7 years ago

“Prompt service, excellent product range and extremely friendly, helpful staff”

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Posted 7 years ago

“The product was as described, which is beautiful. The entire buying experience and delivery was excellent. Thank you. We will be using you again!”

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Posted 7 years ago

“Product and pricing excellent, delivery slow”

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Posted 7 years ago

“Lovely product with prompt delivery as standard!”

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Posted 7 years ago

“Prompt delivery everything was exactly as explained good after sales contact as well. Good website”

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Posted 7 years ago

“Received my order after loooong wait. Plate box lovingly surrounded by bubble wrap, however plates inside separated only by paper, so one smashed. No sign of pasta plates I ordered and paid for. Emailed straight away and yet to receive a response but got the "write a review" email first. Fingers crossed, I'll get a response.”

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Posted 7 years ago

“First class customer service able to change order smoothly and fast delivery. Wonderful quality glasses .”

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Posted 7 years ago

Crosbys is rated 4.2 based on 2,710 reviews