Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cutlery I ordered were very good quality so I am very pleased with my purchase. Thank you.”

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Posted 6 years ago

“Great service and quality products”

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Posted 6 years ago

“Very well packaged glasses and fast delivery”

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Posted 6 years ago

“I ordered a Hawthorne strainer. It arrived quickly, was good quality and matched the description on the website.”

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Posted 6 years ago

“Very good service - gave out correct delivery information (and expectation setting up to Christmas). Product arrived in excellent order.”

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Posted 6 years ago

“Lovely quality - fast delivery.”

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Posted 6 years ago

“Found what I was looking for at an excellent price! Delivery was a bit Slow thou! /m”

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Posted 6 years ago

“Ordered 4 glasses via internet. They were delivered in a box for 6 glasses making it appear I had bought them maybe second hand or something. I called to complain. The girl seemed completely disinterested. I then e mailed my concerns for which I didn’t even get a reply. Would never use again.”

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Posted 6 years ago

“Lovely stylish glasses. Fast delivery. Excellent service”

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Posted 6 years ago

“I was very pleased with the champagne glasses they were just as they were described. Crosbys sent various emails informing me of the order details and postal information which was very helpful.”

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Posted 6 years ago

“Helpful customer service and quick delivery”

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Posted 6 years ago

“Placed an order for Xmas delivery on 26th November. Item was on 10-15 day delivery. It’s now 27th December and I’m still waiting for items to arrive. Tried emailing customer services, received no reply.”

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Posted 6 years ago

“Perfect packaging thank you”

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Posted 6 years ago

“Great service and very quick delivery”

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Posted 6 years ago

“I found Crosbys using a google search and I'm really glad that I did! My Chef & Sommelier glassware was delivered the next day in time for Christmas and I'm very pleased with the items. They were good value in comparison to other online retailers. One of my wine glasses had an imperfection and after a quick call to their customer service team a replacement was delivered the next day. I cannot recommend them enough and will definitely purchase from them again.”

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Posted 6 years ago

“Great service, good communication & got our order out really quickly in time for Christmas!”

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Posted 6 years ago

“Excellent service thank you !”

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Posted 6 years ago

“The customer service is fantastic. I needed my order by the end of the week and called on Monday afternoon to enquire. Received my order by Thursday. The lady on the phone was very kind and helpful. Thank you!”

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Posted 6 years ago

“The costumer service was fantastic. My enquiry was dealt with extreamly fast and efficiently. The staff were very friendly and most of all the products were of a very high quality. Will defiantly be a returning customer”

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Posted 6 years ago

“It took so long to deliver I had to make alternative arrangements, you now want to charge me for return delivery, it is very poor service and I won’t be using you again, nor recommending you to anyone”

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Posted 6 years ago

Crosbys is rated 4.2 based on 2,665 reviews