Crosbys Reviews

4.2 Rating 2,665 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website. From ordering to delivery Crosbys is first class.... I will definitely recommend this company to my friends.”

Helpful Report

Posted 6 years ago

“Good preofessional service”

Helpful Report

Posted 6 years ago

“Sent wrong item and only half the order. When contacted only sent half the correct order”

Helpful Report

Posted 6 years ago

“Cheap and very cheerful. Came across this site by accident and really wish I’d found them sooner. A professional company.”

Helpful Report

Posted 6 years ago

“Ordering process worked well. Goods arrived on time.”

Helpful Report

Posted 6 years ago

“Very good service!”

Helpful Report

Posted 6 years ago

“Great products at excellent prices. Good customer services and quick delivery to boot. Would defo recommend Crosby to anyone.”

Helpful Report

Posted 6 years ago

“I havent recieved my goods yet! taken over a week! please can you contact me to let me know why, Thanks Emma 07878683815”

Helpful Report

Posted 6 years ago

“I was very satisfied by Crosbys. They are quick to help you if anything were to be missing or not delivered. I would definitely recommend to a friend and buy from this website/company again.”

Helpful Report

Posted 6 years ago

“Very efficient. Process very easy to follow. Will be ordering from Crosbys again. Very happy with the service.”

Helpful Report

Posted 6 years ago

“Nice webpage, with good information. Reasonable delivery costs. Items were proper wrapped and as expected upon arrival. Delivery was quick once the items where dispatched, but we were disappointed that the items didn't dispatch until 10 days after we had placed the order.”

Helpful Report

Posted 6 years ago

“Just the time taken to deliver our order”

Helpful Report

Posted 6 years ago

“After being let down by other company's,crosbys came up trumps,very polite and helpful on phone and delivery super quick and intact🍷”

Helpful Report

Posted 6 years ago

“My order was placed on 15th Dec for Christmas presents. I phoned on 21st Dec and was told it was due for dispatch the next day. 2 hours later I received an email that it could not be delivered before earl Jan and did I want a refund. I responded very firmly that I wanted my money back asap. Heard nothing back and instead the goods were delivered on 5th Jan which was no use to me.”

Helpful Report

Posted 6 years ago

“Fab product”

Helpful Report

Posted 6 years ago

“I ordered 6 glasses, 5 turned up. I have sent 2 emails and have heard zilch.”

Helpful Report

Posted 6 years ago

“I was quite happy with the service. I forgot to put my house number and address I believe on my purchase but they sent me an email which was great otherwise I would have been wondering where my parcel is. Very happy with that.”

Helpful Report

Posted 6 years ago

“Items were as described and are of good quality. Arrived in a timely manner also.”

Helpful Report

Posted 6 years ago

“Quality items and fast delivery”

Helpful Report

Posted 6 years ago

“Excellent stunning champagne glasses. I've been looking for the curved style for ages and this was a great price and carefully delivered. Thank you!”

Helpful Report

Posted 6 years ago

Crosbys is rated 4.2 based on 2,665 reviews