Crosbys Reviews

4.2 Rating 2,681 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt but sent the wrong order (glass size) but put it right immediately and the glasses were swapped over. Always a good sign of customer service when things are put right immediately with no fuss. Highly recommended”

Helpful Report

Posted 8 years ago

“Arrived promptly following dispatch email. Packing was damaged and initial concerns regarding broken glasses was soon set aside as they looked as elegant as they do on the website. Overall, an enjoyable and efficient service. Will use again.”

Helpful Report

Posted 8 years ago

“We ordered a dozen 7 cm wavy edge ramekin dishes. They arrived a few days later in a very large, well-padded box. The ramekin dishes are of good quality - smooth glass edges and no apparent bubbles in the glass. However, the dishes are much smaller than we had anticipated. In hindsight we should have looked at a tape measure before ordering!”

Helpful Report

Posted 8 years ago

Hello John, Thank you for your kind review. If you need any other products in the future and aren't sure on size, we can send you a free sample so you know you're getting the product you need. Regards Nat @ Crosbys

Posted 8 years ago

“Good efficient service.”

Helpful Report

Posted 8 years ago

Hi James, Thanks for the review. Good to know we're doing good! Thanks Crosbys

Posted 8 years ago

“It is a bit to early to write a complete feedback, as i have just got these. However, good delivery over the Xmas time means that we will not run out! And I expect these genuine rational parts to work as expected.”

Helpful Report

Posted 9 years ago

“Quick service and good product.”

Helpful Report

Posted 9 years ago

Thank you for your comments :) It's good to know we're appreciated.

Posted 9 years ago

“Lovely plates but a little too thick”

Helpful Report

Posted 9 years ago

“requested order to be sent to my work address but believe order as been sent to my previous address on my paypal account. Thank you it has now been sorted by one of your ladies the billing and delivery when entered the same address but the paypal of my old address was use for delivery thankfully for me they refused delivery now enroute to me.”

Helpful Report

Posted 9 years ago

Thank you for your review. I'm glad your problem has been sorted now.

Posted 9 years ago

Crosbys is rated 4.2 based on 2,681 reviews