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Crosbys Reviews

4.2 Rating 2,681 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,681 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Anonymous
Anonymous  // 01/01/2019
Very prompt but sent the wrong order (glass size) but put it right immediately and the glasses were swapped over. Always a good sign of customer service when things are put right immediately with no fuss. Highly recommended
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Posted 8 years ago
Arrived promptly following dispatch email. Packing was damaged and initial concerns regarding broken glasses was soon set aside as they looked as elegant as they do on the website. Overall, an enjoyable and efficient service. Will use again.
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Posted 8 years ago
We ordered a dozen 7 cm wavy edge ramekin dishes. They arrived a few days later in a very large, well-padded box. The ramekin dishes are of good quality - smooth glass edges and no apparent bubbles in the glass. However, the dishes are much smaller than we had anticipated. In hindsight we should have looked at a tape measure before ordering!
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Posted 8 years ago
Hello John, Thank you for your kind review. If you need any other products in the future and aren't sure on size, we can send you a free sample so you know you're getting the product you need. Regards Nat @ Crosbys
Posted 8 years ago
Good efficient service.
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Posted 8 years ago
Hi James, Thanks for the review. Good to know we're doing good! Thanks Crosbys
Posted 8 years ago
It is a bit to early to write a complete feedback, as i have just got these. However, good delivery over the Xmas time means that we will not run out! And I expect these genuine rational parts to work as expected.
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Posted 9 years ago
Quick service and good product.
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Posted 9 years ago
Thank you for your comments :) It's good to know we're appreciated.
Posted 9 years ago
Lovely plates but a little too thick
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Posted 9 years ago
requested order to be sent to my work address but believe order as been sent to my previous address on my paypal account. Thank you it has now been sorted by one of your ladies the billing and delivery when entered the same address but the paypal of my old address was use for delivery thankfully for me they refused delivery now enroute to me.
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Posted 9 years ago
Thank you for your review. I'm glad your problem has been sorted now.
Posted 9 years ago
Crosbys is rated 4.2 based on 2,681 reviews