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Crosbys Reviews

4.2 Rating 2,681 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,681 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Anonymous
Anonymous  // 01/01/2019
First time buyer - I was so impressed with the range of products Crosbys offers. Quality products. Well packed and speedy delivery. I would give full marks if there was an email/text notification in advance re where the order would be dispatched or delivered (even a rough estimation would be super helpful). All in all, very happy. Many thanks Crosbys. Will buy from you again and recommend Crosbys to my business partners.
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Posted 2 years ago
Happy with service so far
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Posted 2 years ago
Some of order was missing, and we were not notified.
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Posted 3 years ago
I have been looking for these glasses for quite awhile, so was pleased to find them at Crosby's, and at a good price.
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Posted 3 years ago
Product, when arrives and not broken, is great! Have ordered several times from Crosybys and every time an item is broken. Aftercare team very fast and efficient and sorted replacements very quickly.
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Posted 3 years ago
As described and fast service. Thank you
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Posted 3 years ago
Did have a longer than expected wait for my delivery, probably due to Christmas. I rang to question it’s whereabouts and my enquiry was dealt with very quickly and my order arrived the next day.
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Posted 3 years ago
Value for money, but delivery time abit longer than I expected
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Posted 3 years ago
I ordered 18 Chef & Sommelier glasses and I was very pleased with them. I had a couple of broken ones but they are being replaced with no hassle. This is a very good family run business and I will certainly buy from them again.
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Posted 3 years ago
Steak knifes were on invoice but missing from box
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Posted 3 years ago
Exactly as described. Not too long for delivery and a competitive online price.
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Posted 3 years ago
Took over 2 weeks to get my order. To be fair it did say that on the website that there are delays.
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Posted 3 years ago
Service was very good. Email was replied in a timely manner. Only thing is I had to chase for the order.
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Posted 3 years ago
Delivery took a while, but once emailed, received items a few days later
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Posted 3 years ago
Got some Olive boards, they arrived smaller than anticipated but are very lovely. Great communication when product was delayed, which I really appreciate so many companies do not bother to let you know.
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Posted 3 years ago
The glass mugs are lovely. Long wait but worth it
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Posted 3 years ago
Great glasses. A bit on the large size but beautiful
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Posted 3 years ago
great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,
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Posted 3 years ago
I am happy with the product i purchased but i got the delivery much later.
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Posted 3 years ago
Good website, easy ordering
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Posted 3 years ago
Crosbys is rated 4.2 based on 2,681 reviews