Crosbys Reviews

4.2 Rating 2,681 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time buyer - I was so impressed with the range of products Crosbys offers. Quality products. Well packed and speedy delivery. I would give full marks if there was an email/text notification in advance re where the order would be dispatched or delivered (even a rough estimation would be super helpful). All in all, very happy. Many thanks Crosbys. Will buy from you again and recommend Crosbys to my business partners.”

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Posted 2 years ago

“Happy with service so far”

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Posted 2 years ago

“Some of order was missing, and we were not notified.”

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Posted 3 years ago

“I have been looking for these glasses for quite awhile, so was pleased to find them at Crosby's, and at a good price.”

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Posted 3 years ago

“Product, when arrives and not broken, is great! Have ordered several times from Crosybys and every time an item is broken. Aftercare team very fast and efficient and sorted replacements very quickly.”

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Posted 3 years ago

“As described and fast service. Thank you”

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Posted 3 years ago

“Did have a longer than expected wait for my delivery, probably due to Christmas. I rang to question it’s whereabouts and my enquiry was dealt with very quickly and my order arrived the next day.”

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Posted 3 years ago

“Value for money, but delivery time abit longer than I expected”

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Posted 3 years ago

“I ordered 18 Chef & Sommelier glasses and I was very pleased with them. I had a couple of broken ones but they are being replaced with no hassle. This is a very good family run business and I will certainly buy from them again.”

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Posted 3 years ago

“Steak knifes were on invoice but missing from box”

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Posted 3 years ago

“Exactly as described. Not too long for delivery and a competitive online price.”

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Posted 3 years ago

“Took over 2 weeks to get my order. To be fair it did say that on the website that there are delays.”

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Posted 3 years ago

“Service was very good. Email was replied in a timely manner. Only thing is I had to chase for the order.”

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Posted 3 years ago

“Delivery took a while, but once emailed, received items a few days later”

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Posted 3 years ago

“Got some Olive boards, they arrived smaller than anticipated but are very lovely. Great communication when product was delayed, which I really appreciate so many companies do not bother to let you know.”

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Posted 3 years ago

“The glass mugs are lovely. Long wait but worth it”

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Posted 3 years ago

“Great glasses. A bit on the large size but beautiful”

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Posted 3 years ago

“great service , item took slightly longer to arrive than expected, good communication explaining delay and new expected delivery date,”

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Posted 3 years ago

“I am happy with the product i purchased but i got the delivery much later.”

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Posted 3 years ago

“Good website, easy ordering”

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Posted 3 years ago

Crosbys is rated 4.2 based on 2,681 reviews