Crosbys Reviews

4.2 Rating 2,708 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Crosbys have a good range and usually hold good stock. Unfortunately our recent delivery arrived one item short and one boxed set broken.”

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Posted 5 years ago

“always fast”

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Posted 5 years ago

“Quick and efficient.”

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Posted 5 years ago

“I ordered some items on the 4th of September, and did not receive them until the 24th of October. There was no notifications or communications from Crosbys to inform of the reason for the delay. I did phone them early October and was told that an item was out of stock. There was no apology, and the attitude was impersonal and not at all apologetic. The goods when they arrived (without checking every ramekin in every box) seem fine, but atrocious customer service. Box when delivered was left at neighbouring business door, with no attempt to knock my door. Not impressed.”

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Posted 5 years ago

“All good, fast delivery, thanks”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Not the cheapest place to purchase Rational stuff, but always give excellent & speedy service. A trust worthy company to deal with.”

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Posted 5 years ago

“Good colour, well made, Colour gave the appearance, quick job, but suited set well thankyou. JGW.”

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Posted 5 years ago

“Good range of products at good prices, couldn’t find what I wanted cheaper anywhere else. Had to return, as I wanted to change to larger bowls. Had to pay for own return, but I did know this in advance at least. They do send a link for a selection of couriers which was really helpful, as I used one of them instead of going to the post office as I normally would, and saved well over half the cost. Would use Crosby’s again.”

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Posted 5 years ago

“Knowledgeable, friendly staff. Fast and efficient service”

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Posted 5 years ago

“My order arrived but it did seem to take a long time - about 2 weeks - and I was worried that the wine glasses would not be here in time for my party. However Crosby's responded quickly to my reminder and the glasses arrived well packaged and intact. So other than that I have no complaint.”

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Posted 5 years ago

“All glasses arrived in perfect condition and on time! will be ordering again soon for sure! :)”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Easy ordering process and quick delivery, will definelty be using again :)”

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Posted 5 years ago

“Quality products. Will recommend. Will buy again. Purchased 30cm plates, 18 cm plates, rice bowls, conic bowls and mugs. Very pleased with the quality.”

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Posted 5 years ago

“Quick and easy transaction”

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Posted 5 years ago

“Great glasses”

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Posted 5 years ago

“Product exactly as described, good value. Well packed;slightly slow delivery.”

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Posted 5 years ago

“All items arrived in good condition and well packed . Good communication.”

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Posted 5 years ago

“The item we ordered was this time in a bag with the paperwork enclosed not as normal with the paperwork inside the tub of product, not not the easiest to find”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,708 reviews