Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of my order was fantastic - delivered the morning after I placed the order. However, two of the bowls I ordered were broken. I immediately sent an email to report the breakage and asked what I needed to do. After I did not hear back, I went online and contacted customer service. Again, I received no response. I am still waiting.”

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Posted 5 years ago

“Prices are good and Excellent customer service.”

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Posted 5 years ago

“Super fast delivery, great product. I will buy again”

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Posted 5 years ago

“Great product arrived on time”

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Posted 5 years ago

“Very easy to order. Delighted with my plates. They are gorgeous. Crosbys very helpful when delivery was delayed due to a problem with my postcode. My mistake not theirs”

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Posted 5 years ago

“Picture shown did not match item received.”

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Posted 5 years ago

“Great value, arrived very quickly and great quality product!”

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Posted 5 years ago

“Prompt despatch and a tracked delivery. Great service. Would use again.”

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Posted 5 years ago

“Very fast and efficient service. Extremely competitively priced and exactly as described.”

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Posted 5 years ago

“Professional Compnay”

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Posted 5 years ago

“So quick and easy. Products have always been available and high quality. Wick delivery too”

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Posted 5 years ago

“Very good service and equipment”

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Posted 5 years ago

“Items in stock, good prices and prompt delivery. What more could you ask for”

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Posted 5 years ago

“My order only partly arrived, and had to phone up to find out why. Was told that the remainder of the order will be delivered sometime in September, when back in stock. Would have been nice to know this when the order was placed!”

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Posted 5 years ago

“My last order took around 7 weeks to execute. Clearly you do not have an automatic procedure to tell you when something has gone astray. Perhaps you would like to consider this possibility as part of your organisation. My previous orders merited 5 stars; my last order merits 1 star.”

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Posted 5 years ago

“good prices but transport to Europe is very expensive.”

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Posted 5 years ago

“Efficient prompt service. Good quality glass ware reasonably priced”

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Posted 5 years ago

“Perfect 👌 will buy again”

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Posted 5 years ago

“User friendly website, excellent product, securely wrapped and delivered very promptly. Would highly recommend and definitely use again.”

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Posted 5 years ago

“Excellent website and delivery time”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,664 reviews