Crosbys Reviews

4.2 Rating 2,663 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bottle had leaked when I opened it up”

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Posted 4 years ago

“Part order received still waiting on a refund for the remaining order.”

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Posted 4 years ago

“Item ordered 12 /5 not received yet”

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Posted 4 years ago

“...wanted some stylish but functional glasses that would also wash well in the dishwasher. Got the 2 versions of the Lima stemless 330ml and 350ml and they're great. Granted, having to buy 24 of each seemed a lot, but given that we got 48 glasses for less than £100, we should be set for life.”

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Posted 4 years ago

“Excellent prompt service”

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Posted 4 years ago

“Fast delivery, good customer relations and very helpful when I had a query regarding my order. Will definitely use them again. Thank you Crosbys.”

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Posted 4 years ago

“The Team at Crosbys was great, friendly, helpful and knowledgeable, just what you want. There was a small delay in delivery but that was Parcel Force not Crosbys fault. The item is great quality and looks amazing.”

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Posted 4 years ago

“Lovely glasses, packaged well so arrived in perfect condition. Already ordered more, wish I'd waited a bit longer as I could have used the £5 token!”

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Posted 4 years ago

“I have been so pleased with my Seaspray Porcelite crockery after seeing it in a museum cafe. Excellent quality and so pleasing on the eye. Crosby's give great service, though delivery takes a while, totally worth the wait. I would like egg cups and ramekin-shaped bowls invented, please! I live in hope of new additions. Thank you, Crosby's! Mairi Millar”

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Posted 4 years ago

“Excellent website very efficient and informative”

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Posted 4 years ago

“The six C&S 7oz Flutes arrived with one glass base chipped. The glasses were in the C&S box with no protection of the individual bases and the glasses were loose. The delivery box packaging allowed the box to move inside. Disappointing they were replacement for some of our glasses that had become chipped.”

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Posted 4 years ago

“Take near 3 weeks (that I can understand with the lockdown), missing 1 item, the rest are not the ones I ordered...”

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Posted 4 years ago

“Easy ordering Good packaging Delivery quick once order processed”

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Posted 4 years ago

“Very great product”

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Posted 4 years ago

“Excellent level of service”

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Posted 4 years ago

“TOP NOTCH GOODS AND SERVICE”

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Posted 4 years ago

“I ordered items on the 2nd and 4th of month. Payment taken immediately. I wish that shipping had been as prompt, as I have not heard anything further. I sent e-mail last week, but no response. Very poor customer service.”

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Posted 4 years ago

“Despite a short delay in delivery, customer service was fantastic and our product was delivered the same day it was despatched.”

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Posted 4 years ago

“Great items and fast delivery. Well worth the price.”

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Posted 4 years ago

“Fantastic service from Crosby’s. Ordered online over the weekend and the items arrived within 3 days. Well packaged and good quality growlers. Ordered more because customers were very happy with the product. Thanks guys.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,663 reviews