Crosbys Reviews

4.2 Rating 2,696 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely glasses, packaged well so arrived in perfect condition. Already ordered more, wish I'd waited a bit longer as I could have used the £5 token!”

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Posted 5 years ago

“I have been so pleased with my Seaspray Porcelite crockery after seeing it in a museum cafe. Excellent quality and so pleasing on the eye. Crosby's give great service, though delivery takes a while, totally worth the wait. I would like egg cups and ramekin-shaped bowls invented, please! I live in hope of new additions. Thank you, Crosby's! Mairi Millar”

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Posted 5 years ago

“Excellent website very efficient and informative”

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Posted 5 years ago

“The six C&S 7oz Flutes arrived with one glass base chipped. The glasses were in the C&S box with no protection of the individual bases and the glasses were loose. The delivery box packaging allowed the box to move inside. Disappointing they were replacement for some of our glasses that had become chipped.”

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Posted 5 years ago

“Take near 3 weeks (that I can understand with the lockdown), missing 1 item, the rest are not the ones I ordered...”

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Posted 5 years ago

“Easy ordering Good packaging Delivery quick once order processed”

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Posted 5 years ago

“Very great product”

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Posted 5 years ago

“Excellent level of service”

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Posted 5 years ago

“TOP NOTCH GOODS AND SERVICE”

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Posted 5 years ago

“I ordered items on the 2nd and 4th of month. Payment taken immediately. I wish that shipping had been as prompt, as I have not heard anything further. I sent e-mail last week, but no response. Very poor customer service.”

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Posted 5 years ago

“Despite a short delay in delivery, customer service was fantastic and our product was delivered the same day it was despatched.”

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Posted 5 years ago

“Great items and fast delivery. Well worth the price.”

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Posted 5 years ago

“Fantastic service from Crosby’s. Ordered online over the weekend and the items arrived within 3 days. Well packaged and good quality growlers. Ordered more because customers were very happy with the product. Thanks guys.”

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Posted 5 years ago

“Very good products and clear delivery notice.”

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Posted 5 years ago

“With the present climate I ordered a box of gloves came the say they were supposed to.the gloves were exactly as described and were very well packaged so much so I've ordered another 2 packs”

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Posted 5 years ago

“Why has my order not even been despatched yet, never mind delivered”

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Posted 5 years ago

“I am delighted with my chef and sommelier wine glasses. The first order was returned because some of the glasses were broken in transit but the order was re-sent without delay and arrived in tact.”

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Posted 5 years ago

“Superb. Great quality. Arrived in good time. Thanks.”

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Posted 5 years ago

“Was amazing and delivered on time”

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Posted 5 years ago

“Thank you for a first service. There was a delay, but this was due to everywhere having a lock down 😊👍”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,696 reviews