Crosbys Reviews

4.2 Rating 2,662 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt - and always reliable service Thank you”

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Posted 1 year ago

“Very good service at Crosbys as always. Thank you. Michael”

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Posted 1 year ago

“All of online order not available so part order was not delivered until I rang. I ordered a wrong product and asked for replaced item to be delivered with the balance of the original order but returns are not accepted. Total delivery not received in an acceptable time.”

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Posted 1 year ago

“I asked 2 cancel 1 of my orders , I spoke 2 some one one the fone .. He told me reply to his email to conform I wonted to cancel.. After doing that I called to conform again and was told the cancellation was done.. But the parcel came and with both order and money was taken... Poor seveice”

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Posted 1 year ago

“Very easy to navigate website, never seem to be out of stock of the items I need. All in all a very good experience so far.”

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Posted 1 year ago

“Great products and service”

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Posted 1 year ago

“These lovely cups hold a great cup of coffee, keeping it hot to the last sip. Well priced product, delivered in excellent protective packaging.”

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Posted 1 year ago

“Just received my delivery, box and glasses completely filthy and covered in dust. Only 4 of 6 glasses in the box and one random other glass - disgusting! I called customer service and was redirected to send an email which has now been ignored... Feel like I've been scammed.”

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Posted 1 year ago

“Well-packaged and safe quick delivery Great service thanks”

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Posted 1 year ago

“Delivered well in advance and unbelievably well packed, took a while to get into gift inside.”

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Posted 1 year ago

“Fantastic price and quality excellent thanks 👍👍👌”

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Posted 1 year ago

“I was very happy with the service and The item which I ordered was exactly i was looking for. Thank you”

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Posted 1 year ago

“Always had a Fast, prompt service and goods arrived on time. Easily recommend.”

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Posted 1 year ago

“service and delivery as advertised - answered queries promptly”

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Posted 1 year ago

“I have made a few purchases with Crosbys now and have been extremely satisfied with their service . They have been helpful and even managed to source a retired cutlery range to complete my collection . 10/10”

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Posted 1 year ago

“Thank you, have been extremely helpful and I am delighted with the glasses I have bought. I bought 3 lots and the first two arrived very quickly, but am still awaiting the third order, hopefully will arrive very shortly. Lovely glasses, thank you.”

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Posted 1 year ago

“Just as described. Arrived in good time and very well packaged.”

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Posted 1 year ago

“great service”

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Posted 1 year ago

“Very good products”

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Posted 1 year ago

“Excellent service and quality goods.”

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Posted 1 year ago

Crosbys is rated 4.2 based on 2,662 reviews