Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the delivery time and the product was exactly what we wanted. Will definitely be buying from you again.”

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Posted 7 years ago

“Items received promptly as promised and well packaged”

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Posted 7 years ago

“I ordered something from Crosby’s for an anniversary gift for my husband. After 4 days I still hadn’t had an email to say the item had been despatched so I rang them. The woman told me that there had been a problem with my order and so they’d had to cancel it. I was really disappointed that I didn’t get a phone call or an email to let me know about this issue and it took me ringing them up to inform me of the problem.”

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Posted 7 years ago

“I was informed by email the hour gap when my package would arrive -1215-1.15. It arrived at 12.17! The plates were in perfect condition and I’m using them now. I’ll be even happier to receive my £5 voucher. Thank you for great service.”

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Posted 7 years ago

“the ordering and pricing is simple to navigate. The order is received in only a few days even though we are in scotland and free delivery a bonus, great supplier”

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Posted 7 years ago

“Goods well packed and delivered quickly”

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Posted 7 years ago

“I absolutely adore my Porcelite Seasons Stone plates, bowls, serving patters, cups and saucers. Classy and robust (dishwasher and oven proof) for an excellent price. Absolutely first class customer service, Rachel was lovely and helped organise a Saturday delivery. Recommend and would use again!”

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Posted 7 years ago

“Absolutely love these glasses! They look amazing and make the bubbles taste even better 😊”

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Posted 7 years ago

“The items were horribly packaged and the box was very messy inside. Moreover, one item was missing”

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Posted 7 years ago

“Not well packaged and one broken glass.”

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Posted 7 years ago

“Excellent quality. Smart design, easy to hold wine glass. Delivery was very quick and packaged well.”

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Posted 7 years ago

“All items great quality will definitely be ordering again”

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Posted 7 years ago

“Very happy customer 😊”

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Posted 7 years ago

“Great service and quick delivery”

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Posted 7 years ago

“Good service with great product.”

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Posted 7 years ago

“easy ordering system clear simple website and invoicing speedy informed delivery service thank you”

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Posted 7 years ago

“very efficient and good customer service ,I ordered my items and was kept informed of Transaction throughout .thank you to all staff.”

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Posted 7 years ago

“No hassle, easy to order and delivered faster than expected”

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Posted 7 years ago

“Fast delivery, reasonable price, thanks”

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Posted 7 years ago

“Great service as always, quick delivery and great value.”

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Posted 7 years ago

Crosbys is rated 4.2 based on 2,698 reviews