Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst than buying from alibaba. No replies, still waiting after 3 weeks almost. No call backs. Very unprofessional, I want my money back and keep your stuff.”

Helpful Report

Posted 6 years ago

“I’ve been waiting for my order over a week and I’m still don’t know where it is , waisting my time in tel call more that 3, waiting for some one to call me back , I must to admit that it’s my falt as I use you 3 times and the 3 times I have problems with my order , the informtiom in your web it’s wrong , I’ve been using others companies and allways have my order next day with out any problem ( nisbets, caterkwik etc). I’m very desapoint .”

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Posted 6 years ago

“On the website it stated 2-4 days delivery. 2 weeks later I was told twice the order had been dispatched which wasn't the case. The items finally arrived 2 and half weeks after ordering.”

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Posted 6 years ago

“Good range, good price”

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Posted 6 years ago

“Was able to purchase a product difficult to find elsewhere. Great customer service. Thank you.”

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Posted 6 years ago

“Delivered in good time & excellent customer service when I realised I needed to change my order”

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Posted 6 years ago

“This is my go to place for Rational Tablets! Usually the best priced too. Simple website, easy to use/follow. Quick payment options and reasonable delivery time. What's not to like?”

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Posted 6 years ago

“Very Pleased”

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Posted 6 years ago

“Good products. Good service.”

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Posted 6 years ago

“Dispatched the items fast, great price and quick response”

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Posted 7 years ago

“It’s been seven weeks and I still haven’t received my order! I have emailed them called spoken to them and they keep saying they’ll get back to me. They didn’t reply back to my emails nor did I get a call back. They have the worst customer service’”

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Posted 7 years ago

“Delivered top quality product, just in time for Christmas. We have been using the knife that I bought for my partner, and now he will not use anything else!”

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Posted 7 years ago

“This is the fourth time I have uded Crosbys and have always been impressed with the efficiency of their service and the range and quslity of their stock.”

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Posted 7 years ago

“Great service hassle free!”

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Posted 7 years ago

“the delivery is excellent and on time”

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Posted 7 years ago

“Exactly what I wanted... well packaged and in perfect condition”

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Posted 7 years ago

“Great products at great prices. Quick easy ordering and delivery. What more could you want!”

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Posted 7 years ago

“Thank you for the glasses. They are exactly what we wanted. Although I had to chase for delivery (delayed due to delivery to you); once we made contact, your staff were very helpful & the glasses arrived promptly after that. Thanks again. Adrian from Huddersfield”

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Posted 7 years ago

“Got the order whithin a week whitout any problems. Very satisfied whith my Gin & Tonic Ballon glas.”

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Posted 7 years ago

“We still await delivery of product”

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Posted 7 years ago

Crosbys is rated 4.2 based on 2,698 reviews