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Crosbys Reviews

4.2 Rating 2,710 Reviews
78 %
of reviewers recommend Crosbys
4.2
Based on 2,710 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Crosbys Reviews
Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good products. Good service.
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Posted 7 years ago
Dispatched the items fast, great price and quick response
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Posted 7 years ago
It’s been seven weeks and I still haven’t received my order! I have emailed them called spoken to them and they keep saying they’ll get back to me. They didn’t reply back to my emails nor did I get a call back. They have the worst customer service’
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Posted 7 years ago
Delivered top quality product, just in time for Christmas. We have been using the knife that I bought for my partner, and now he will not use anything else!
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Posted 7 years ago
This is the fourth time I have uded Crosbys and have always been impressed with the efficiency of their service and the range and quslity of their stock.
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Posted 7 years ago
Great service hassle free!
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Posted 7 years ago
the delivery is excellent and on time
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Posted 7 years ago
Exactly what I wanted... well packaged and in perfect condition
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Posted 7 years ago
Great products at great prices. Quick easy ordering and delivery. What more could you want!
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Posted 7 years ago
Thank you for the glasses. They are exactly what we wanted. Although I had to chase for delivery (delayed due to delivery to you); once we made contact, your staff were very helpful & the glasses arrived promptly after that. Thanks again. Adrian from Huddersfield
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Posted 7 years ago
Got the order whithin a week whitout any problems. Very satisfied whith my Gin & Tonic Ballon glas.
Crosbys 5 star review on 2nd June 2018
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Posted 7 years ago
We still await delivery of product
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Posted 7 years ago
A brilliant product, great value and arrived well packed and in good time. Highly recommended.
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Posted 7 years ago
I ordered online on May 2nd expecting delivery between 5th - 8th as stated. It didn't arrive so I telephoned to be told that a larger order had been placed after mine and by fulfilling that order there was now none in stock for me. They would order more and send one to me. Great! I received it yesterday 21st May and it was broken. You can imagine my dismay! I telephoned and was put through to a fabulous chap, I can't recall his name, who was great to deal with. He asked for photos of the damage and has told me I should have a replacement on Wed 23 May which is nothing short of miraculous considering how long the original order took. ☺ It awaits to be seen of course....
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Posted 7 years ago
Crosbys and Jonathoan in particular went out of their (his) way to ensure we got our urgent delivery in time for an important event. In fact it arrived almost a full week ahead of when we were expecting it. The best value polycarbonate glasswear anywhere in the UK (believe me, I looked EVERYWHERE) Extremely impressed with the service, value and efficiency. We will definitely be using Crosbys a whole lot more in future. Thanks for such a pleasant experience.
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Posted 7 years ago
Long delivery time, but fantastic glasses. Always receive compliments.
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Posted 7 years ago
Items delivered as requested with no breakages.
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Posted 7 years ago
Beautiful glasses arrived quickly, one broken in transit but was immediately replaced .
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Posted 7 years ago
*** DO NOT TRUST THIS COMPANY*** Immediately took the payment for my £1,300 order and then instead of an email comfirmation I get an email to say the company had gone into administration!! Called up to be told they are unable to refund. Absolute crooks!!😖
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Posted 7 years ago
Con merchants went into administration the day after i placed order for 6 rational tabs. Im 330 quid out of pocket and i see they are trading virtually straight away. BLOODY CROOKS
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Posted 7 years ago
Crosbys is rated 4.2 based on 2,710 reviews