Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service”

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Posted 6 years ago

“Everything was great except the packaging of the goods - there was plenty of bubble wrap but the goods weren’t protected by it! Fortunately, they were made of stainless steel and weren’t damaged, it would have been annoying if they had been.”

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Posted 6 years ago

“always great service, swift delivery, good prices and well packaged”

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Posted 6 years ago

“Delighted with water jug - and beautifully packaged to arrive in perfect condition”

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Posted 6 years ago

“Well still haven’t received my stuff so what do you expect? Ok, increased rating as goods just now received but your courier is lying to say they tried to deliver yesterday at th3 time stated as my wife and I were in ALL day and have surveillance cam and no sight of anyone attempting delivery.”

Helpful Report

Posted 6 years ago

Hi Nicholas, I can see from your order that you were given an expected delivery date of the 5th April. Our carrier attempted delivery on Friday 5th at 11:54am but unfortunately you were unavailable to take delivery. I'm pleased to see however that our carrier was eventually able to make delivery on the following business day at 11:23. Kindest Regards Crosbys Web Team

Posted 6 years ago

“We are pleased with our order and with packaging and delivery.”

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Posted 6 years ago

“The service I received at Crosby s was excellent!”

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Posted 6 years ago

“I am extremely disappointed to return goods to you and, yet, weeks later I have not received my refund. Please show some consideration and effect a refund. Thank you. Elaine Allen”

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Posted 6 years ago

“not the quickest, ordered on the tuesday delivered on the monday, was only rational tablets as well”

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Posted 6 years ago

“Great service, breakables were excellently packaged”

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Posted 6 years ago

“Beautiful product, excellent communication and prompt deliverry”

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Posted 6 years ago

“Excellent. Having struggled with other suppliers who said they had stock which then took months to arrive I phoned Crosbys with not much hope. Phoned on Tuesday order arrived Thursday. As I said Excellent !”

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Posted 6 years ago

“My order was correct and delivery came prompt”

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Posted 6 years ago

“My first experience dealing with Crosbys was second to none. I spoke to Jonathon who couldn't have been more helpful. The goods I received were exactly as described and of very good quality. I couldn't believe how quickly I received the order which was very well packaged.”

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Posted 6 years ago

“Lovely plates, theyblook amazing on our table and make the food look as much nicer when plated. I just wish they had come in sets of 8 and not 6.”

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Posted 6 years ago

“Easy to search web site which is well laid out in groups, this is the second time I've used Crosbys and will use them again”

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Posted 6 years ago

“Quick delivery - all in good order - v pleased with crockery. L Welch”

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Posted 6 years ago

“Glasses are gorgeous, one arrived damaged so am waiting for replacement,”

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Posted 6 years ago

“Unhappy with service. Missing lid for jug. Did not realize the full cost a simple jug ended up costing €50. Very disappointed overpriced for delivery I got a microwave delivered from the uk recently for €20 a little jug cost more. Always check for hidden cost exchange rate & delivery cost. 😢”

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Posted 6 years ago

“Very impressed with quality of the products, the service and the prices. Customer service is spot on, some plates got smashed in transport, I called them and within 24 hours the replacements arrived in perfect condition and extra bubble wrapped. DEFINITELY RECOMMEND!!”

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Posted 6 years ago

Crosbys is rated 4.2 based on 2,698 reviews