Crosbys Reviews

4.2 Rating 2,664 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the minute I called to place my order - they even made sure to ship the same day so I could receive my order for Xmas. I would recommend Crosby without question and will definitely be ordering from them again !!!!!”

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Posted 4 years ago

“Prompt service and delivery”

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Posted 4 years ago

“Item great - customer service could be improved but would order again”

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Posted 4 years ago

“Very good at responding to emails, item as described.”

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Posted 4 years ago

“Ordered my product on 09/12/19 and it has still not arrived as of 02/01/20. Second chase up today so we shall see what happens”

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Posted 4 years ago

“Quality product and good prices.”

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Posted 4 years ago

“Never respond to emails it’s happened twice now!!”

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Posted 4 years ago

“Absolutely fantastic customer service , super fast delivery and my wine glasses were beautiful. Will definitely be ordering again .”

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Posted 4 years ago

“I have received an excellent service from this company and would recommend them to anyone. Helen”

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Posted 4 years ago

“Really helpful, given my poor timing in the run up to Christmas. Dispatched well within time and arrived on the Monday... time to spare! Many thanks guys, really appreciate you effort.”

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Posted 4 years ago

“Awful,constant E.mails asking where the item is,over a month.Item eventually arrived.Two small cast iron items,one of which was broken.Not worth sending back 🙄”

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Posted 4 years ago

“The dishes were just as expected, good value and arrived speedily before Christmas.”

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Posted 4 years ago

“The glasses are lovely but the service was slow. I appreciate it was Christmas but they still took 3 weeks. I telephoned to enquire about delivery and was told they had been dispatched and would arrive next day- they didn’t arrive so I rang again and they hadn’t been. Eventually they arrived and like I say the glasses are lovely. I cannot daily the product, just the service.”

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Posted 4 years ago

“Great service and I loved the product!”

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Posted 4 years ago

“Good product. Everyday wine glasses in a quantity that if we break a couple it won’t matter. Good speedy delivery too,”

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Posted 4 years ago

“Excellent service. Mix up over order was sorted out promptly, efficiently and politely. Order was then dispatched and delivered next day. Highly recommend using this supplier.”

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Posted 4 years ago

“My first order with Crosbys and I'm impressed great quality, excellent packaging and arrived before said date. Would be purchasing again soon. Thanks”

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Posted 4 years ago

“Amazing quality of glasses and also amazing customer service. I needed these glasses before Xmas and Jonathan made sure i did. Will always buy from here from now on. Thank you xxx”

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Posted 4 years ago

“Paid for some glassware on 17th December, and still not received it. It says "Awaiting dispatch"........my money wasnt waiting for dispatch, it was paid as soon as I ordered! No communication either.”

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Posted 4 years ago

“Excellent service, delivered on time.”

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Posted 4 years ago

Crosbys is rated 4.2 based on 2,664 reviews