Crosbys Reviews

4.2 Rating 2,698 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

Write Your review

Tell us how Crosbys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered the next day. What more can you ask?”

Helpful Report

Posted 5 years ago

“Good service c”

Helpful Report

Posted 5 years ago

“I still haven’t received my order placed 10 days ago. The event was yesterday so too late now”

Helpful Report

Posted 5 years ago

“Beautiful glasses and great delivery.”

Helpful Report

Posted 5 years ago

“Took 3 weeks for items to be delivered so company might try and improve this - items were excellent though.”

Helpful Report

Posted 5 years ago

“Product is good and fair price was disappointed how long it took to arrive and the upstage for such a small item was outrageous”

Helpful Report

Posted 5 years ago

“Great service. On time and well packed Thank you!”

Helpful Report

Posted 5 years ago

“Ordered and paid for "in stock" items more than a week ago. No email confirmation, nothing delivered and both my email enquiries have been ignored. When it comes to customer service Crosbys simply don't deliver (literally)!”

Helpful Report

Posted 5 years ago

“Very good service and very quick . Product as described.”

Helpful Report

Posted 5 years ago

“Very nice glasses”

Helpful Report

Posted 5 years ago

“Love love my Pasanahce Timeless Vintage Cocktail glasses, service was quick and website easy to order, very happy with the service from Crosbys!”

Helpful Report

Posted 5 years ago

“Good quality cutlery. Super quick delivery. Thank you.”

Helpful Report

Posted 5 years ago

“Great gift (champagne glasses) at a good price. However delivery was expected between Christmas and the New Year, yet they didn't arrive until The 15th January, which was disappointing.”

Helpful Report

Posted 5 years ago

“Very pleased with my glasses and although one glass had a flaw it was swiftly replaced within 2 days which I think is fabulous service. No hesitation in recommending to my friends.”

Helpful Report

Posted 5 years ago

“Order placed 27th Dec, quoted delivery 2nd Jan. Finally delivered 14th Jan. Even with one day public holiday on 1st Jan, waiting over two weeks without any indication of delay is unacceptable. I would not order again.”

Helpful Report

Posted 5 years ago

“Amazing customer service and excellent glasses will be returning to buy more in the future”

Helpful Report

Posted 5 years ago

“After not being able to deliver my order within 8 days of placing it (their website says delivery in 2 days) Crosby's and I happily agreed to cancel the order and refund the money back to my credit card. That did not happen. They delivered the order to my London Hotel (4 days after I flew back home to Australia) & they have not contacted me since (after 2 emails this past week) asking them to rectify the matter. I would not recommend buying from this company.”

Helpful Report

Posted 5 years ago

“Goods not received, please advise, track information is not helpful.”

Helpful Report

Posted 5 years ago

“Very pleased with the quality of the knives quick service delivery good value for money”

Helpful Report

Posted 5 years ago

“Good customer services, fast delivery”

Helpful Report

Posted 5 years ago

Crosbys is rated 4.2 based on 2,698 reviews