Crosbys Reviews

4.2 Rating 2,687 Reviews

78 %

of reviewers recommend Crosbys

4.2

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0191 228 4800

Email:

web@crosbys.co.uk

Location:

Unit 14, Brough Park Way,
Newcastle
Newcastle upon Tyne
NE6 2YF

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Crosbys 5 star review on 17th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would give zero stars if I could! Placed order weeks ago - all email enquiries ignored - still nothing delivered - now Crosbys have the cheek to ask for a review! Disgraceful customer service - avoid.”

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Posted 5 years ago

“Prompt and efficient, well packed and delivered quicker than expected.”

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Posted 5 years ago

“Excellent quality goods and service delivery quick and easy love my New crockery”

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Posted 5 years ago

“Lovely sturdy tray”

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Posted 5 years ago

“Unbelievable quick service, great price and products. Will not bother shopping around from now on.”

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Posted 5 years ago

“Great service, great products,fast delivery”

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Posted 5 years ago

“Item not arrived”

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Posted 5 years ago

“Excellent product and service”

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Posted 5 years ago

“Very quick service. Good prices.”

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Posted 5 years ago

“Brilliant service. Great communication. And fabulous plates!”

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Posted 5 years ago

“I ordered some crockery from my coffee shop and after 10 days it had not arrived. It took 2 emails (both ignored) and a phone call to get any update. They blamed their shoddy service on a systems issue, but as someone who runs a business myself this is not a good excuse.”

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Posted 5 years ago

“Excellent service and delivery is very prompt.”

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Posted 5 years ago

“I ordered two porcelain teapots on a Sunday evening. They arrived on the following Thursday, beautifully packaged and in perfect condition. I cannot be more pleased, both with the teapots and with the excellent service I received from Crosby's.”

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Posted 5 years ago

“Great service received. I called for an update on my order as I needed the items for a particular date. The individual was extremely helpful and explained that the order would be picked that day to ensure that it was received on time. It arrived the next day....THANK YOU.”

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Posted 5 years ago

“Product is brilliant delivered within a couple of days and extremely helpful customer service representatives”

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Posted 5 years ago

“Great service, very pleased with the product and good value. I’ll use you again, thank you .”

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Posted 5 years ago

“Very pleased with an excellent product. Exactly what I was looking for and matched description and pictures well. Would use Crosbys again and will recommend.”

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Posted 5 years ago

“Very good service. Calling for an update, I've been assisted very nicely. Prompt delivery.”

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Posted 5 years ago

“Company failed to dispatch order until one month after order was placed. When querying order, didn’t even have the courtesy to response to emails. Avoid using this company.”

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Posted 5 years ago

“Easy to order and fast delivery very pleased”

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Posted 5 years ago

Crosbys is rated 4.2 based on 2,687 reviews